Rating based on 12 reviews

Genric Pet Insurance

Updated
  • Pet Insurance starting from R85
  • R45,000 Pet Insurance
  • Multiple Pet Discounts
Genric Insurance homepage
Author Genric Insurance. Screenshot of Genric Insurance website.
[Accessed July 12, 2023]

About Genric Insurance

Genric is a South African insurer that specialises in providing pet insurance to pet owners across the country.

Their top quality is their unique approach to insurance, one that’s focused on providing comprehensive coverage that’s easy to understand and affordable.

Why choose Genric as your insurer?

When choosing an insurer, there are many aspects to think of. One aspect is the value-added benefits they offer. With Genric you can enjoy benefits like affordable premiums that are tailored to your specific needs and budget, and comprehensive coverage that covers everything from accidents and illnesses to routine care.

A well-respected insurer

They were founded in 2006 by former executives from the insurance industry who saw an opportunity to disrupt the traditional insurance model. The company was built on the principles of transparency, affordability, and innovation, and quickly established a reputation as a forward-thinking insurer that was willing to challenge the status quo.

Today, they’re one of the most respected and trusted insurers in South Africa, with a loyal customer base and a track record of success.

The categories of services you can expect from Genric

Genric offers you five unique and customisable plans to choose from. These plans all fall into 3 main categories. The first is the accident-only cover which covers your pet in the event of an accident, providing financial protection for unexpected veterinary expenses.

Second is the comprehensive cover which covers everything from accidents and illnesses to routine care, giving you peace of mind knowing that your pet is protected. The third is the routine care cover which covers everyday care expenses, such as vaccinations and wellness checks, helping you to keep your pet healthy and happy.

Customer service at Genric

Customer service is their top priority. The company's team of dedicated agents are always on hand to assist you with any questions or concerns you may have and are committed to providing a fast, efficient, and friendly service.

Genric Insurance Services

Genric offers a range of pet insurance options designed to meet your unique needs. Whether you're looking for accident-only coverage or comprehensive cover that includes routine care, Genric has the policy to suit you.

With Genric, you’re spoilt for choice! They currently offer 5 different insurance options, each with its own benefits.

Comprehensive medical expenses plus plan

Choosing this plan starting from R279 per month, gives you access to an R45 000 overall annual limit, a 12-month waiting period on pre-existing conditions, and no breed exclusion and no microchip are required.

You’ll also enjoy a 10% and minimum R500 excess and be covered for third-party liability, and all accidents, emergency treatment, and in-hospital treatment.

Comprehensive medical expenses-only plan

This plan starts from R257 per month and gives you benefits like an R40 000 overall annual limit, a 12-month waiting period on pre-existing conditions, and no breed exclusion and no microchip required. You also get a 10% and minimum R500 excess, third-party liability, and all accidents, emergency treatment, and in-hospital procedures are covered.

Hospital only plan

Starting from R230 per month you can enjoy an R35 000 overall annual limit, a 12-month waiting period on pre-existing conditions, and no breed exclusion or microchip required. You’ll also get a 10% and minimum R500 excess, third-party liability, and all accident, emergency treatment, and in-hospital procedures are covered.

Accident only plan

This coverage starts from R160 per month and gives you an R25 000 overall annual limit, no breed exclusion or microchip required, and a 10% and minimum R500 excess. You also enjoy cover for all accidents, emergency treatment, and in-hospital procedures.

Essential plan

This cover option starts from R85 per month and gives you access to an R15 000 overall annual limit, no breed exclusion or microchip required, a 10% and minimum R500 excess, and all accidents cover only if your pet is not admitted to hospital.

Genric Insurance – Pet insurance

  • Product Pet Insurance
  • Loan Amount from R85
  • Comprehensive Cover
    Comprehensive coverage options include plans that cover accidents, illnesses, hospitalisation, and routine care.
  • Affordable Plans
    Focused on providing coverage that’s easy to understand and affordable aiming to simplify the insurance process while still offering comprehensive protection for pets.
  • 5 Plans
    Five different insurance plans to choose from, allowing you to select the plan that best suits your needs and budget.

Benefits of Genric Insurance

  • Affordable premiums are tailored to your specific needs and budget allowing you to find a plan that provides comprehensive coverage at a price point that is affordable for you.
  • Include coverage for routine care, such as vaccinations and wellness checks. 
  • A well-respected insurer in South Africa, with a reputation for transparency, affordability, and innovation. 
  • Multiple ways to apply for pet insurance, including online applications and applications over the phone.

A comprehensive solution for peace of mind

If you're looking for comprehensive pet insurance coverage, Genric is a great option.

With a range of flexible payment options, exceptional customer service, and comprehensive coverage, they’re committed to providing you with peace of mind.

Ways to get your furry friend covered

Genric offers multiple ways to apply for pet insurance. You can easily apply for pet insurance online by visiting the Genric website and filling out the application form, or you can also apply by calling their customer service team and completing the application over the phone.

Meeting the eligibility requirements needed

To be eligible, your pet needs to meet requirements like being at least 8 weeks old, not having any pre-existing conditions, and not having a history of chronic illness.

Making sure you have the right documents on hand

Just like with any other credit application, there are certain documents you’ll need to provide to apply for cover. These documents may include but not be limited to your pet's medical history, proof of ownership, your pet's microchip number if applicable, and your pet's vaccination records.

Get your pet covered from the comfort of your couch

Applying online with Genric is quick and easy. With this 4-step guide, you can enjoy the peace of mind that your pet’s health is in good hands.

  1. Visit the Genric website and navigate to the pet insurance section.
  2. Choose the pet insurance policy that best suits your needs.
  3. Complete the application form with your personal details and your pet's information
  4. Submit your application.

Claims process

Once you’re covered and your pet requires veterinary treatment, you can submit a claim to Genric to have your expenses reimbursed.

The claims process is quick and easy, with no complicated paperwork. Simply go to their website and download the claim form, fill out the claim form with your personal and pet information, as well as details of the treatment received.

When you’re done and sure all the information supplied is correct, you can submit it along with any required documentation, such as veterinary invoices and receipts. Your claim will then be processed and Genic will reimburse you for the covered expenses.

Become familiar with the important things

It's important to note that Genric offers a 30-day waiting period before coverage begins for illness claims and a 24-hour waiting period for accident claims. Routine care benefits are subject to an annual limit. It's always a good idea to read the policy details carefully to make a well-informed decision on pet insurance.

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Genric Insurance is a trusted & reliable provider of pet insurance

In our review, we found Genric Insurance to be a company licensed to provide pet insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ Genric Insurance is a registered and licensed insurance provider in South Africa: FSP 43638

Genric Insurance Contact

Physical Address

  • Block B, Western Entrance, Lynnwood Corporate Park, 36 Alkantrant Road, Lynnwood Ridge Pretoria Gauteng 0081 South Africa
  • Get Directions

Opening Hours

  • Monday 07:00 – 16:30
  • Tuesday 07:00 – 16:30
  • Wednesday 07:00 – 16:30
  • Thursday 07:00 – 16:30
  • Friday 07:00 – 16:30
  • Saturday – Closed
  • Sunday – Closed