Rating based on 12 reviews

MiWay Home Contents Insurance

Updated
  • Home Contents Insurance starting from R137
  • Easy Claims Process
  • Free Emergency Assistance
MiWay homepage
Author MiWay. Screenshot of MiWay website.
[Accessed June 26, 2023]

About MiWay

MiWay has been a licensed insurance provider since 2008. Over the years, they’ve been providing their clients with various insurance products, such as home, car, all-risk, and business insurance.

World-class financial service provider

MiWay was one of the first insurance companies in South Africa to offer online services such as the purchase and administration of short-term insurance policies.

Upon the establishment of MiWay, they were joined by Sanlam, Santam, and PSG, thus allowing them to grow rapidly over the years.  

MiWay is dedicated to providing you with the best and most convenient products and services. They do everything within their power to help you live your way.

Reasons to make use of MiWay services

  • They provide you with insurance packages that are tailored according to your needs
  • You can choose how you want to interact and communicate with them
  • Effortless claim process
  • Adaptable excesses
  • Online purchases available for MiWay products
  • Online submission of claims available

Unique products that are built upon principles

MiWay believes in continued growth, so you’ll find they focus on the needs of their clients, which allows them to adapt and make changes accordingly. From solving problems to creating the perfect product, they aim to empower and harness your ability to manage your finances and to easily plan for the unexpected future.

When providing you with financial products, they ensure that all products are reliable, and of good value, and that all clients receive fair and respectful treatment. They have been the employer of choice for decades, and they strive to accommodate and contribute to the development of the financial sector.

Customer privacy is their top priority

At MiWay, they work towards securing and protecting all client information and choices; therefore, you can be assured that all the information they inquire about and you submit will be protected by the Protection of Personal Information Act.

The details that you submit will solely be used to provide you with quotations and policies that fit your needs perfectly. Hence, you can relax knowing that your information and documents won't be accessible to other businesses besides MiWay partners.

MiWay Services

At MiWay, you can apply for home content insurance, which covers all valuables in your home that were lost through theft, rain, wind, or fire.

Valuables such as electronics, furniture, clothes, and any other personal possessions are covered by their home content insurance.

This way, you can have a stress-free holiday, knowing that your house will be covered and safe no matter what happens.

Benefits when making use of the MiWay App

  • MiWay immediately receives an alert when you are involved in a serious accident
  • It has a self-inspection feature that allows you to take pictures and submit them to MiWay
  • Can do any queries through the App
  • Receive 24/7 online assistance along the roadside
  • Can request any documents within minutes
  • Submit your claim through the App
  • You can update any personal information or even your policy

Charges and due dates involved with home content insurance

When applying for any type of insurance at MiWay, your choices are respected. Therefore, they ensure that you both come to an understanding and agreement on the insurance fees, due dates, and any other information.

Once the decision has been finalised, your home content insurance coverage will be active from the moment your policy has been activated and your first payment has been received.

Should changes occur to any of the amounts, MiWay will contact you 31 days before the changes will happen.

They also have the right to cancel your policy, should you be unable to make the monthly payments for up to three months.

If you cancel your policy and it’s been paid up beyond the value of the item, MiWay will refund the suitable amount less any administrative fees to you. This is only valid if you’ve not claimed anything within the policy duration.

MiWay – Home contents insurance

  • Product Home Contents Insurance
  • Loan Amount from R137
  • Comprehensive Protection
    They offer home content insurance packages that can be customised to meet your specific needs. They provide comprehensive protection against theft, rain, wind, or fire.
  • MiWay App
    The MiWay App offers a convenient and efficient way to manage your home content insurance. With features like self-inspection, 24/7 online assistance, document requests, and claims submission, the app allows you to handle all your insurance-related tasks quickly and easily.
  • Claim Process
    They’ve simplified the application and claim process by allowing online submissions. You can request a quote, apply for home content insurance, and report incidents conveniently through their website.

Benefits of MiWay

  • Their home content insurance provides coverage for your valuables against various risks, including theft, rain, wind, or fire. 
  • In the event of a claim, MiWay ensures an effortless claim process. They recommend reporting all incidents promptly, even if you're unsure whether you'll make a claim. 
  • They offer a special online promotion where you qualify for one month's premium for free if you successfully pay your first three months' premiums. 
  • If your claim is approved, they offer flexibility in how you receive the claim amount. You have the option to either make repairs within six months of approval or receive the claim amount in cash.

You can live your way with a home content insurance policy from MiWay

Request a quote from MiWay today

MiWay has made the application and claim process as easy as possible for their clients; therefore, you’ll find that all information and submissions can be done online.

If you’d like to request a quote for your home content, you simply need to log in to their website and select "Get a quote." It will then take you to a page where you can fill in all the relevant information to allow them to do the necessary calculations for you.

3-month benefit from the online home content insurance quotes

Quotes are provided to all individuals upon request. Once you have applied for an insurance policy, you’ll qualify for the 3-month online offer, which gives you one month's premium for free. This will only be valid if you successfully pay your first three months' payments, meaning you won’t have to pay for the fourth month.

Keep in mind that the offer is only available to individuals who apply through their online platform and that the request could be cancelled or the T&Cs might be changed at any time. This means that MiWay has the right to make adaptations whenever they like without notice.

How do you claim your insurance policy?

At MiWay, it is important to note that all incidents should be reported, whether you’d like to make a claim or not. This will allow them to keep their books up to date and avoid any delays when you want to file a claim later.

If you’d like to claim MiWay, you should report the stolen or broken item to them within 30 days after the incident. If a third party is involved, you must send them a summons and all the relevant information within 10 days.

MiWay will not be held responsible for any late or delayed processing should you not meet the deadline dates.

Once your claim has been approved, you will need to make repairs within six months of the approval date.

MiWay also has the choice of giving you the claim amount in cash or doing the repairs for you. Should they decide to do the repairs, they’ll refer you to the most suitable suppliers for the job.

MiWay Contact

Physical Address

  • 48 Sterling Road, Samrand Business Park, Kosmosdal Ext 12, Centurion Johannesburg Gauteng 0157 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 18:00
  • Tuesday 08:00 – 18:00
  • Wednesday 08:00 – 18:00
  • Thursday 08:00 – 18:00
  • Friday 08:00 – 18:00
  • Saturday 08:00 – 13:00
  • Sunday – Closed