Hollard
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About Hollard
Hollard is South Africa’s largest privately owned insurer that has been providing innovative insurance solutions since 1980.
With a focus on customer-centricity, Hollard has become one of the country's most trusted and beloved insurance providers.
Giving you value for your money
When you partner with Hollard you’ll enjoy comprehensive insurance products for all your needs, including funeral cover, car, home, life, and pet insurance.
They’re proud to offer you flexible payment options and competitive premiums. They also give you access to value-added services, such as emergency assistance, legal and tax advice, and wellness programs.
A proudly South African company with a history of innovation
Hollard was founded in 1980 by Richard Enthoven, a visionary entrepreneur who wanted to disrupt the insurance industry and make insurance more accessible and affordable for all South Africans. Since then, they’ve grown to become the largest privately owned insurer in South Africa, with operations in several African and international markets.
Bringing you groundbreaking products and services
Innovation is at the heart of its DNA, and Hollard has introduced several groundbreaking insurance products over the years. For example, in 2006, they launched Pay As You Drive (PAYD) insurance, which rewards drivers for driving less and driving safely.
Customer-centricity is key at Hollard
To them, customer satisfaction is paramount. The company's customer service team is always available to assist with any queries or concerns, and the claims process is fast and efficient. They also offer you value-added services, such as emergency assistance, legal and tax advice, and wellness programs.
Putting people first
Hollard believes in giving back to the community and has several corporate social investments (CSI) initiatives aimed at making a positive impact on society. One of these initiatives is the Hollard Foundation Trust, which supports various projects in the areas of education, health, and the environment.
Always review the terms and conditions
The application and claims process may vary depending on the specific insurance product and individual circumstances. You should carefully review the terms and conditions of the insurance product before applying.
Hollard Services
They understand that your pets are an important part of your family.
That's why they offer comprehensive pet insurance products that provide peace of mind and financial protection in case of illness or injury.
Hollard gives you more than you pay for
Hollard has partnered with DotSure to give you the ultimate pet insurance on the market. With this insurance, you can cover your cats, dogs, birds, and even exotic pets.
They offer a 15% discount for insuring multiple pets and the policy is on a month-to-month basis with no cancellation or upgrade fees. You can visit any vet and expect quick reimbursement of valid claims within 48 hours.
The costs involved in insuring your dog
The Accidental Plan covers only accidents and starts from R89 per month, while the Basic Plan covers accidents and up to 50% of illness claims and starts from R199 monthly.
The Standard Plan starts from R349 monthly and is a comprehensive plan that covers both accidents and illness, while the Superior Plan covers accidents, illness, hereditary conditions, and wellness benefits and starts from R479 monthly.
The Ultimate Plan starts from R1 199 monthly and is the most comprehensive offering the most coverage with the least limitations.
The common health issues that dogs may experience in their lifetime include Canine Distemper, Canine Flu, External Parasites, Heartworm, Leptospirosis, and Parvovirus. Each of these conditions can be serious and may require extensive treatment, hospitalisation, or medication.
The costs involved in insuring your cat
The Accidental Plan provides cover for accidents only, including accident cover, illness cover, hereditary treatment, and wellness benefits, starting from R89 monthly while the Basic Plan covers accidents and up to 50% of illness claims, including accident cover, partial illness cover, hereditary treatment, and wellness benefits, starting from R199 monthly.
Their Standard Plan offers comprehensive cover for both accidents and illness, including accident cover, illness cover, hereditary treatment, and wellness benefits, starting from R349 monthly, and the Superior Plan provides premium cover for accidents, illness, hereditary conditions, and wellness benefits, starting from R479 monthly.
The last plan is the Ultimate plan which is the most comprehensive plan, with cover for accidents, illness, hereditary treatment, and wellness benefits with the least limitations, starting from R1,199 monthly.
The common health issues that cats may experience in their lifetime include Feline Immunodeficiency Virus (FIV), cancer, external parasites, heartworm, diabetes, and respiratory diseases.
Hollard – Pet insurance
- Product Pet Insurance
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Insurance Options
A wide range of insurance products, including funeral cover, car, home, life, and pet insurance, provides comprehensive coverage for various needs.
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Affordable & Flexible
Flexible payment options and competitive premiums, ensure affordability while providing value for money.
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Value-added Services
Hollard prioritises customer satisfaction and offers value-added services, such as emergency assistance, legal and tax advice, and wellness programs.
Benefits of Hollard
- In partnership with DotSure, provides comprehensive pet insurance coverage for cats, dogs, birds, and exotic pets.
- A 15% discount for insuring multiple pets and provides policies on a month-to-month basis with no cancellation or upgrade fees.
- Quick reimbursement of valid claims within 48 hours and offers a range of pet insurance plans with varying levels of coverage, including accidents, illnesses, hereditary conditions, and wellness benefits.
- Believes in giving back to the community and has corporate social investment initiatives, such as the Hollard Foundation Trust, supporting projects in education, health, and the environment.
The Hollard and DotSure partnership: Pet insurance that’s reliable
Applying for pet insurance can be done by following a simple and convenient process, with multiple ways to apply and a streamlined application process.
Choose the application method that suits you best
You have the choice to apply online by visiting their website, or you can request a call back from one of their agents who’ll guide you through the application process. You can also call their toll-free number and speak to one of their customer service representatives who’ll guide you through the application process.
Know the criteria you need to meet
To be eligible, your pet must meet the following requirements that include being over the age of 8 weeks, not having a pre-existing condition that requires ongoing treatment, not being diagnosed with a chronic or recurring medical condition, and not having any behavioural issues.
Documents required for the application
When applying, you’ll need to provide documents to prove your identity like your South African ID or Passport, a utility bill or bank statement as proof of address, and your pet's veterinary history (including any pre-existing conditions).
To apply online, simply follow these 4 easy steps:
- Visit the Hollard website and select the insurance product you wish to apply for. For pet insurance, you’ll be directed to DotSure’s website.
- Complete the online application form, providing accurate and complete information.
- Submit the application form and any required documents.
- Once your application is received, an agent will contact you to guide you through the rest of the process.
Their uncomplicated claims process
- Contact their claims department as soon as possible after the incident.
- Provide all the necessary information, including your policy number and details of the incident.
- Submit any required documentation, such as veterinary bills or receipts.
- They’ll process your claim and provide reimbursement as per your policy terms and conditions.
Product-specific processes to follow
The application and claims process may vary depending on the specific insurance product and individual circumstances. You should carefully review the terms and conditions of the insurance product before applying.
Hollard Contact
Physical Address
- 22 Oxford Road Johannesburg Gauteng 2193 South Africa
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Postal Address
- PO Box 87 149, Houghton, 2041, South Africa
Opening Hours
- Monday 08:00 – 17:00
- Tuesday 08:00 – 17:00
- Wednesday 08:00 – 17:00
- Thursday 08:00 – 17:00
- Friday 08:00 – 17:00
- Saturday – Closed
- Sunday – Closed