Dotsure Pet Insurance
- Pet Insurance starting from R82
- No Waiting Periods
- Affordable Premiums
- Quick Navigation
- Dotsure pet insurance product
- Dotsure contact details
About Dotsure
DotSure is a South African insurance company that provides you with affordable and innovative insurance products.
With its user-friendly digital platform, they make it easy for you to access its range of insurance products and services.
The benefits you can enjoy when you partner with DotSure
When it comes to value, DotSure firmly believes in giving you up-to-date services packed with extensive value-added benefits. If you decide to partner with them you’ll enjoy benefits like competitive premiums, a comprehensive range of insurance products, a user-friendly online platform, and a fast and efficient claims process
From humble beginnings to comprehensive offerings
Dotsure was founded in 2011 when a gap was seen in the South African insurance market for affordable and innovative insurance products. Since then, the company has grown rapidly and now offers a comprehensive range of insurance products, including car, pet, and business insurance.
Innovative insurance products and services
They offer a range of insurance products and services designed to meet your needs. Its car insurance product, for example, provides you with a range of benefits.
Among these benefits, you’ll enjoy comprehensive cover for accidental damage, fire, and theft, cover for accessories and modifications, key replacement, cover for riots and warfare, as well as damage to others.
Exceptional customer service
To them, customer service is a top priority. The company is committed to providing you with the highest level of service, and its team of experienced and friendly customer service agents are available to assist you with any queries or concerns you may have.
Corporate social responsibility
Dotsure is committed to making a positive difference in the communities in which it operates. The company has a number of corporate social responsibility initiatives that include supporting animal welfare organisations, providing education and training opportunities to young people, and promoting environmental sustainability.
Making a difference with Dotsure
Their commitment to innovation, customer service, and corporate social responsibility makes them an insurer that stands out from the crowd. Whether you need car, pet, or business insurance, Dotsure has the expertise and experience to provide you with the insurance products and services you need to protect yourself and your loved ones.
A commitment to innovation
If you're looking for an insurer that's a little different, then Dotsure is the one for you. With its friendly team of customer service agents and commitment to innovation and corporate social responsibility, they’re an insurer that's as unique as you are.
Dotsure Services
Dotsure offers you peace of mind, knowing that your furry friends are covered for unexpected veterinary expenses.
Cover your dog for peace of mind
The plans and pricing section offers month-to-month subscriptions for five different plans. The Accident Plan starts from R89 per month and covers accidents only while the Basic Plan starts from R199 per month and covers up to 50% of illness claims.
The Standard Plan starts from R349 per month and is more comprehensive, covering both accidents and illness. The Superior Plan starting from R479 per month covers accidents, illness, hereditary conditions, and wellness benefits, and the Ultimate Plan starting from R1 199 per month offers the most coverage with the least limitations.
Some of the most common health issues that dogs may experience, include Canine Distemper, Canine Flu, External Parasites, Heartworm, Leptospirosis, and Parvovirus.
Get your cat covered
The company offers various plans for cat insurance, including Accidental, Basic, Standard, Superior, and Ultimate, with different levels of coverage for accidents, illnesses, hereditary treatment, and wellness benefits, ranging from R89pm to R1,199pm.
The plans can be cancelled anytime with a month-to-month subscription. The company also provides information on common health issues that cats may experience, such as Feline Immunodeficiency Virus, cancer, external parasites, heartworm, diabetes, and respiratory diseases, along with the required treatments.
Comprehensive coverage for your pet's medical needs
Their plans provide comprehensive coverage for a wide range of medical needs. In addition, to cover for accidental injury and illness, it also provides cover for consultations and surgery, hospitalisation, diagnostic tests, prescription medication, and emergency veterinary care.
Dotsure also provides cover for prior conditions, provided that the pet has been symptom-free for 24 months. Waiting periods for new policies are 30 days for illness and 24 hours for accidental injury.
The benefits of insuring your pet with Dotsure
Aside from the benefits previously listed, DotSure also provides additional benefits. Insuring your pet’s well-being will give you access to a choice of five different plans to suit your budget and requirements, no age limit for pets insured, no breed restrictions, no excess fees, and optional extra cover for routine care, such as vaccinations and check-ups.
Maximum coverage amounts and exclusions
Dotsure’s plans offer different levels of coverage, depending on the plan you choose. The key coverage limits will see you covered for up to R60 000 per year for PetSure Cover, and up to R115 000 per year for PetSure Plus Cover.
There are some exclusions to the coverage, like prior conditions, behavioural problems, and non-essential procedures, such as sterilisation, tail removal or ear cutting.
Dotsure – Pet insurance
- Product Pet Insurance
- Loan Amount from R82
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Affordable Cover
Offers insurance products that are both affordable and innovative, catering to your insurance needs.
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Comprehensive Range
A comprehensive range of insurance products, including car, pet, and business insurance, ensures that you can find coverage for your specific needs.
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Digital Platform
A user-friendly digital platform, making it easy for you to access a comprehensive range of insurance products and services conveniently.
Benefits of Dotsure
- Competitive premiums provide you with affordable insurance coverage options.
- You can enjoy extensive value-added benefits, including comprehensive cover, cover for accessories and modifications, key replacement, cover for riots and warfare, and damage to others.
- They prioritise exceptional customer service and have a team of experienced and friendly customer service agents available to assist you with any queries or concerns.
- The company supports animal welfare organisations, provides education and training opportunities to young people, and promotes environmental sustainability.
How to insure your pet’s health with Dotsure
Dotsure offers you a range of pet insurance plans designed to meet your needs and budget. Applying for pet insurance with Dotsure is quick and easy, and can be done online or over the phone.
Make sure you meet the eligibility requirements
To be eligible, your pet must meet the following requirements that include being over the age of 8 weeks, not having a pre-existing condition that requires ongoing treatment, not being diagnosed with a chronic or recurring medical condition, and not having any behavioural issues.
Documents required for the application
When applying, you’ll need to provide documents to prove your identity like your South African ID or Passport, a utility bill or bank statement as proof of address, and your pet's veterinary history (including any pre-existing conditions).
To apply online, follow these simple steps:
- Visit the Dotsure website and select the pet insurance plan that best meets your needs and budget.
- Complete the online application form, providing all the required information.
- Upload the necessary documents, including proof of identity, proof of address, and your pet's veterinary history.
- Submit your application.
Filing a claim with Dotsure is easy
- Contact their claims department as soon as possible after the incident.
- Provide all the necessary information, including your policy number and details of the incident.
- Submit any required documentation, such as veterinary bills or receipts.
- Dotsure will process your claim and provide reimbursement as per your policy terms and conditions.
Secure your pet’s health with Dotsure
Applying for pet insurance with Dotsure is a straightforward process. Whether you choose to apply online or over the phone, they offer a range of plans designed to meet your needs and budget, with comprehensive coverage and additional benefits to keep your furry friend healthy and happy.
What if your pet is not a cat or a dog?
DotSure knows that the majority of people own a cat or a dog and they want to help you care for their medical needs. What if you’re the parrot, reptile, or monkey type of animal lover? That’s no problem because DotSure has them covered too.
Simply visit their website and find out how you can get coverage for your exotic pet’s medical care with DotSure
Dotsure Contact
Physical Address
- 117A York Street George Western Cape 6529 South Africa
- Get Directions
Opening Hours
- Monday 08:00 – 18:00
- Tuesday 08:00 – 18:00
- Wednesday 08:00 – 18:00
- Thursday 08:00 – 18:00
- Friday 08:00 – 18:00
- Saturday 08:00 – 13:00
- Sunday – Closed