Discovery Insurance
- Comprehensive Cover
- Quote in 60 Seconds
- Unique Benefit Options
[Accessed July 17, 2023]
About Discovery Insurance
Discovery is a South African insurer that offers a wide range of insurance products, including life, health, and car insurance.
What sets them apart from other insurers is their unique approach to incentivising healthy behaviour. By promoting physical activity, healthy eating habits, and regular health screenings, they offer you rewards that can include discounted gym memberships, cashback, and other perks.
The Discovery story
Discovery Limited, which was once a start-up specialist risk insurance company with the support of Rand Merchant Bank, has undergone significant growth and expansion over the years.
Discovery has had an exciting journey since its inception. They launched Discovery Health in 1993, which was followed by the introduction of Vitality in 1997. Four years later, in 1999, they made their debut on the Johannesburg Stock Exchange (JSE). A year later, Discovery Life was launched, adding to its growing list of achievements.
In 2004, Discovery Card was introduced, and they also joined forces with Prudential plc, leading to the birth of PruHealth in the UK. As it expanded its portfolio, it acquired Standard Life Healthcare in 2010 and launched Discovery Insure, showcasing its ongoing commitment to innovation and growth.
Customer service at Discovery
Discovery is committed to providing you with exceptional customer service. They offer a range of digital tools and resources to help you manage your policies, including a mobile app and online portal. Their customer service team is available to answer questions and provide ongoing support, ensuring that you always have access to the help you need.
Always looking to better their products and serve your evolving needs
They’re constantly innovating and looking for new ways to improve your life. From their Vitality program to their digital tools and resources, they’re committed to providing a unique and personalised experience to each of their clients.
Discovery Insurance Services
Discovery is a leading insurance provider that offers a range of insurance products to individuals and businesses. The company is committed to providing you with comprehensive coverage and exceptional customer service.
Discovery’s critical illness cover
The severe illness benefit offered by Discovery is a thorough insurance package that provides financial coverage if you suffer from a critical illness.
If you have a life insurance policy with Discovery, the severe illness benefit pays out a lump sum of money when you’re diagnosed with certain severe illnesses. This money can be used for a variety of purposes, such as adjusting your lifestyle and home or paying for caregiver expenses.
Multiple, unrelated claims are permitted
To provide comprehensive coverage, Hollard Insurance offers a severe illness benefit that allows for multiple claims even if they are unrelated to the initial claim.
The early cancer benefit provides coverage for a wide range of early cancers to the amount of R160,000. For those seeking international medical care, the global treatment benefit provides up to 180% of the insured amount. Additionally, the multi-organ benefit offers protection against COVID-19-related multi-organ complications.
Additional benefits you could enjoy
Discovery offers a range of unique benefit options within its life insurance. Their severe illness benefit provides comprehensive coverage with a multiple claims facility, automatic cover for family members, and additional benefits like the LifeTime benefit, cancer relapse benefit, female benefit, childbirth benefit, and family trauma benefit.
These benefits provide financial protection against critical illnesses and their related impacts, taking into account the long-term effects on your lifestyle and covering specified severe illnesses affecting women, multiple births, congenital birth defects, specified accidental injuries, and medical emergencies.
Discovery Insurance – Critical illness cover
- Product Critical Illness Cover
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Vitality Program
Differentiates itself from other insurers by promoting and incentivising healthy habits. Through their Vitality program, they encourage physical activity, healthy eating, and regular health screenings, offering rewards such as discounted gym memberships, cashback, and other perks.
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Insurance Products
A wide range of insurance products, including life insurance, health insurance, and car insurance.
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Digital Tools
They offer digital tools and resources, including a mobile app and online portal, to help you manage your policies.
Benefits of Discovery Insurance
- Provides financial coverage in the event of a critical illness. If diagnosed with a covered severe illness, a lump sum payout is made, which can be used for various purposes, such as lifestyle adjustments, home modifications, or caregiver expenses.
- Allows for multiple claims, even if they’re unrelated to the initial claim.
- Additional benefits are available that include the LifeTime benefit, cancer relapse benefit, female benefit, childbirth benefit, and family trauma benefit.
- You can easily submit claims through their website or mobile app. The required documentation is clearly outlined, ensuring a smooth and efficient process for claim submission and settlement.
Speak to a financial advisor from Discovery for optimal critical illness cover
To apply for Discovery's severe illness benefit, you can start by getting a life insurance quote from them online or by speaking to a financial advisor.
Once you’ve selected the coverage that best fits your needs, you will need to fill out an application form and submit it to Discovery. The application will typically require you to provide personal and medical information, such as your age, occupation, health history, and family medical history. You may also need to undergo a medical exam or provide medical records to support your application.
After submitting your application, they’ll review it to determine your eligibility for coverage. If approved, you will need to pay your premiums to activate the coverage. Once your policy is active, you will be covered for the specified severe illnesses, and you can make a claim if you are diagnosed with a covered condition.
Discovery offers a streamlined claims process, and you can make multiple claims under the Severe Illness Benefit if needed. With this comprehensive coverage, you can have peace of mind knowing that you and your loved ones are protected financially against the impact of critical illnesses.
Claims process for Discovery insurance
If you need to make a claim on your Discovery insurance policy, the process is straightforward. Simply visit their website or mobile app and select the "Claims" option. You’ll then be asked to provide some information about the claim and any supporting documentation.
You'll need to provide them with a completed Declaration by Claimant form and Doctor's Statement form, which should be filled out by your treating specialist. Additionally, you'll need to supply copies of any reports or test results that confirm your diagnosis, as well as a copy of your identity document.
If you're not the policy owner, you'll also need to provide a copy of the owner's identity document. If the claim event was caused by an accident, you should provide a certified copy of the accident report. Finally, they'll need proof of your bank account details, which can be in the form of a copy of your bank statement or a cancelled cheque dated within the last three months, on an official bank letterhead with a bank stamp.
Discovery Insurance is a trusted & reliable provider of critical illness cover
In our review, we found Discovery Insurance to be a company licensed to provide critical illness cover products and services, and is regulated under the Financial Sector Conduct Authority.
✅ Discovery Insurance is a registered and licensed insurance provider in South Africa: NCRCP 3555
Discovery Insurance Contact
Physical Address
- 4, Bokswin Business Park, Bosbok Rd Johannesburg Gauteng 2169 South Africa
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Opening Hours
- Monday 08:00 – 17:00
- Tuesday 08:00 – 17:00
- Wednesday 08:00 – 17:00
- Thursday 08:00 – 17:00
- Friday 08:00 – 17:00
- Saturday 08:00 – 13:00
- Sunday – Closed