Rating based on 10 reviews

Bidvest Life

Updated
  • Critical Illness Cover starting from R100
  • Comprehensive Cover
  • Value-added Benefits
Bidvest Life homepage
Author Bidvest Life. Screenshot of Bidvest Life website.
[Accessed July 17, 2023]

About Bidvest Life

Bidvest Life is a South African insurance provider that offers critical illness coverage to protect you and your family against unexpected medical expenses.

A brief history of Bidvest Life

The company was founded in 1997 as a subsidiary of Bidvest Group Limited, a South African conglomerate with interests in various industries such as automotive, consumer goods, and financial services.

Since then, they’ve grown into a leading provider of critical illness coverage in South Africa, serving individuals and businesses of all sizes.

What you can expect

Bidvest Life specialises in providing insurance products such as critical illness cover, also known as dread disease cover, which is designed to provide financial protection in the event of a serious illness. 

Their coverage options include three packages which include their comprehensive critical illness cover that covers a wide range of illnesses, including cancer, heart attack, stroke, and kidney failure. Next, their limited critical illness insurance that covers a select list of illnesses at a more affordable premium, and their juvenile critical illness coverage which provides coverage for children under the age of 18.

Outstanding customer service: Personalised to you

Bidvest Life prides itself on providing you with personalised and dedicated customer service. Their team of experienced and knowledgeable customer service agents are always available to assist with any questions or concerns you may have.

They also offer various communication channels, including phone, email, and online chat, to ensure that you can reach them easily and conveniently.

Beyond insurance: Giving back

Bidvest Life believes in giving back to the community and has several corporate social investments (CSI) initiatives in place. These initiatives include supporting education and skills development, empowering women, and contributing to various charities and non-profit organisations.

An innovative approach to critical cover

One of the things that set them apart from other insurance providers is their innovative approach to insurance. They’ve introduced several features that make their critical illness cover more comprehensive and tailored to your needs.

For example, their policy includes a benefit for early-stage cancers, which is not commonly offered by other insurers. They also offer a wellness benefit that provides coverage for preventative measures such as health screenings and lifestyle interventions. These features demonstrate Bidvest Life's commitment to providing personalised and holistic coverage beyond traditional insurance offerings.

Bidvest Life Services

With Bidvest Life you can expect outstanding, world-class customer service. They strive to always put your financial well-being first.

Value-added features

Their critical illness cover offers you a range of unique features. These features include cover for both primary and secondary cancer diagnoses, a wellness benefit that provides for preventative measures such as health screenings and lifestyle interventions, and cover for partial and permanent disabilities resulting from critical illnesses.

Customisable coverage options

Bidvest Life understands that everyone's needs are different, which is why they offer customisable coverage options to suit you. You can choose the level of coverage you need, the premium you can afford, and the length of time you want to be covered. They also offer the flexibility to add or remove benefits to create a tailored plan.

Generous coverage limits

Their critical illness coverage offers generous coverage limits, with the option to choose coverage amounts ranging from R100,000 to R5 million. From R100 monthly, you can secure up to R1 000 of your salary.

The coverage amount is paid out as a lump sum upon diagnosis of a covered critical illness, allowing you to use the funds as you see fit, whether it be to cover medical expenses, pay off debt, or take time off work to focus on your health.

Choose the plan that works best for you

When it comes to critical illness coverage, Bidvest Life offers you two plans to choose from. Their critical illness income plan covers 130% of your insured monthly salary for up to 12 months.

The extra 30% is paid to assist you with all the extra expenses that relate to living with a critical illness. It is important to note that you need to have temporary income protection from Bidvest Life to add the critical illness cover.

Their critical illness lump sum coverage provides you with coverage for a specified list of events paying between 25% and 100% of the amount of coverage you choose.

You can choose to add the extender plan which will include more than 100 extra events and pay between 5% and 15% of the amount of cover chosen.  

Bidvest Life's dedication to providing holistic protection

Bidvest Life's critical illness cover is designed to provide more than just financial protection. They understand the emotional and physical toll that a critical illness can take on you and your family.

This is why their coverage includes support and resources to help you through difficult times. From wellness benefits to access to support services, they’re dedicated to providing you with holistic protection.

Bidvest Life – Critical illness cover

  • Product Critical Illness Cover
  • Loan Amount from R100
  • Comprehensive Insurance
    They offer comprehensive insurance solutions to protect you and your family against unexpected medical expenses resulting from serious illnesses.
  • Flexible Options
    They offer customisable coverage options, allowing you to choose the level of coverage, premium amount, and coverage duration that best suits your requirements.
  • Cover Amount
    You can select cover amounts ranging from R100,000 to R5 million, ensuring you have adequate financial protection in the event of a covered critical illness. The coverage amount is paid out as a lump sum upon diagnosis.

Benefits of Bidvest Life

  • You and your family receive comprehensive financial protection against unexpected medical expenses.
  • Their experienced customer service agents are readily available to assist with inquiries and provide support. They offer multiple communication channels, including phone, email, and online chat, ensuring easy accessibility.
  • Their coverage goes beyond financial protection and includes support and resources to help you and your family through difficult times.
  • In the event of a covered critical illness diagnosis, you can initiate the claims process by contacting the customer service centre. The necessary claim forms and medical reports are submitted, and Bidvest Life promptly assesses the claim. Once approved, the coverage amount is paid out as a lump sum, providing timely financial support.

Applying for Bidvest Life's critical illness cover – A step-by-step guide

Their critical illness cover offers comprehensive protection against unexpected medical expenses. Applying for their coverage is a simple and straightforward process, with options to apply online, over the phone, or in person.

  • Online application – You can visit their website and complete the online application form.
  • Telephonic application – You can call the customer service centre and speak to an agent to complete the application over the phone.
  • In-person application – Alternatively, you can visit one of their branches and complete the application in person.

To be eligible for their critical illness coverage, you must meet the following requirements:

  • Be a South African citizen or permanent resident
  • Between the ages of 18 and 65
  • Not have a pre-existing condition related to a critical illness
  • No history of drug or alcohol abuse

Applying for Bidvest Life's critical illness cover online is quick and easy. You can visit their website, complete the online application form, and submit it electronically. You’ll then receive a quote and can choose to proceed with the application process.

When the worst happens: The Bidvest claims process

In the unfortunate event that you’re diagnosed with a covered critical illness, you can start the claims process by contacting the customer service centre. The claims process involves the following steps:

  1. You’ll need to submit a claim form and medical reports related to your diagnosis.
  2. They’ll assess the claim and may request additional information or documentation if necessary.
  3. Once the claim is approved, the coverage amount will be paid out to you as a lump sum.

Waiting periods for Bidvest’s dread disease cover

It's important to note that Bidvest Life's critical illness cover includes a waiting period of three months before coverage begins. They also offer a 30-day cooling-off period for you to review and cancel your policy if you’re unsatisfied with the terms and conditions.

You must meet eligibility requirements and provide the necessary documentation, and the claims process is quick and efficient. With their dedication to providing comprehensive protection and support, you can have peace of mind knowing that you’re covered against unexpected medical expenses.

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Bidvest Life is a trusted & reliable provider of critical illness cover

In our review, we found Bidvest Life to be a company licensed to provide critical illness cover products and services, and is regulated under the Financial Sector Conduct Authority.

✅ Bidvest Life is a registered and licensed insurance provider in South Africa: FSP 47801

Bidvest Life Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • Ocean Dune Bidvest Life House 2 Heleza Blvd Hillhead Umhlanga Durban 4320 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 16:00
  • Tuesday 08:00 – 16:00
  • Wednesday 08:00 – 16:00
  • Thursday 08:00 – 16:00
  • Friday 08:00 – 16:00
  • Saturday – Closed
  • Sunday – Closed