Rating based on 12 reviews

Nedbank Insurance

Updated
  • Reliable Insurance Options
  • Easy Online Claims
  • Fast Insurance Payout
Nedbank homepage
Author Nedbank. Screenshot of Nedbank website.
[Accessed July 17, 2023]

About Nedbank

Nedbank is a South African financial services provider and insurer that offers a range of insurance solutions to suit your specific needs. The insurer is committed to providing quality and affordable insurance products that protect you from financial risks.

A brief history of Nedbank

Nedbank's history dates back to the establishment of the Cape of Good Hope Bank in 1831. Through several rebranding and structural changes, it evolved into the Nedcor Group in the 1980s before eventually becoming Nedbank Group in 2003.

Today, the bank has strategic alliances worldwide and is considered one of the most transformed banks in South Africa. In recent years, it has achieved a number of notable milestones, such as acquiring Banco Único in Mozambique and becoming the first African bank to achieve carbon neutrality.

Insurance solutions offered by Nedbank

  • Life insurance
  • Disability insurance
  • Funeral cover
  • Credit life insurance
  • Homeowners insurance
  • Motor vehicle insurance
  • Business insurance
  • Travel insurance

Nedbank's commitment to customer service

They’re committed to providing you with exceptional customer service. The insurer has a team of experienced and knowledgeable insurance professionals who are always on hand to offer expert advice and assistance. They have a user-friendly website that allows you to manage your insurance policies online, including making claims and updating your personal details.

Awards and recognition

They’ve received numerous awards and recognitions for their commitment to excellence and innovation in the insurance industry.

Nedbank won several awards in 2020 and 2021, including The Banker Deals of the Year 2021 for Africa and the Global Finance magazine award for Best Investment Bank and Best Debt Bank in Africa.

They also won awards in various categories, such as Fixed Income Trading, Diversified Industrials, and Offshore Management, as well as for their innovative banking technology and commitment to social impact investing and philanthropic advice.

Nedbank Services

Credit life insurance is an essential insurance product if you’ve taken out a loan or credit facility.

This type of insurance provides coverage for the outstanding debt in the event of your death, disability, or retrenchment. Nedbank's credit life insurance products offer a range of features and benefits and include:

  • Death cover
  • Disability cover
  • Retrenchment cover
  • Premium waiver benefit
  • Accidental death benefit

A range of credit life insurance plans to suit your needs

  • Basic insurance – This plan provides coverage for the outstanding debt in the event of your death, disability, or retrenchment.
  • Comprehensive insurance – This plan provides the same coverage as the basic plan but also includes a range of additional benefits, such as a premium waiver, accidental death benefit, and funeral cover.
  • Home loan insurance – This plan provides coverage for the outstanding balance on a home loan in the event of your death, disability, or retrenchment.
  • Vehicle and asset finance insurance – This plan provides coverage for the outstanding balance on a vehicle or asset finance agreement in the event of your death, disability, or retrenchment.

How much coverage do you need?

Nedbank's credit life insurance plans provide coverage for the outstanding debt on your loan or credit facility. The amount of coverage you need will depend on the size of your loan or credit facility.

Their plans provide coverage for up to R10 million, depending on the plan you choose. They also provide coverage for funeral expenses, with the comprehensive plan offering up to R20 000 in funeral cover.

Benefits of choosing Nedbank

  • Comprehensive coverage that provides peace of mind
  • Competitive premiums that suit your budget
  • Flexible payment options that allow you to pay your premiums monthly or annually
  • Fast and efficient claims processing
  • Expert advice from experienced insurance professionals
  • Access to a range of value-added services that enhance your insurance experience

The T’s and C’s of credit life cover with Nedbank

These insurance plans are available if you’re between 18 and 65 years old and have taken out a loan or credit facility. The premium for the insurance product is calculated based on the outstanding debt, your age, and the type of plan chosen.

The insurance plans have a waiting period of between one and six months, depending on the plan chosen. During this waiting period, you’re not covered for death, disability, or retrenchment.

Nedbank – Credit life insurance

  • Product Credit Life Insurance
  • Insurance Solutions
    A comprehensive range of insurance solutions to suit various needs, including life, disability, credit life, homeowners, motor vehicle, business, travel insurance and funeral coverage.
  • Competitive Premiums
    They prioritise offering insurance options that protect you from financial risks while ensuring the premiums remain reasonable and accessible.
  • Advice & Assistance
    They provide expert advice and assistance, ensuring you receive personalised service and guidance throughout your insurance journey.

Benefits of Nedbank

  • You can enjoy peace of mind knowing that your financial risks are adequately covered, whether it's protecting your loved ones, your assets, or your business, their insurance solutions provide the necessary coverage to mitigate potential losses.
  • Competitive premiums that are tailored to suit your budget. 
  • They provide multiple channels for submitting claims, including online and phone options, and have a team of claims specialists available to assist you throughout the process. 
  • Provides a range of value-added services that may include online policy management, personalised advice from experienced professionals, and additional benefits such as funeral cover or premium waivers. 

Your comprehensive guide to peace of mind

Nedbank's credit life insurance provides comprehensive coverage if you’ve taken out a loan or credit facility.

Applying for this insurance is a straightforward process that can be completed in a few simple steps. There are several ways to apply for Nedbank credit life insurance, including:

  • Applying online through the Nedbank website
  • Visiting a branch
  • Calling the contact centre

To be eligible, you must:

  • Be between the ages of 18 and 65 years old
  • Have taken out a loan or credit facility with Nedbank
  • Be a South African citizen or permanent resident

You’ll also need to provide the following documents:

  • A valid South African ID or passport
  • Proof of income
  • Proof of residence
  • Proof of the loan or credit facility

Applying online is a quick and easy process. Simply follow these 5 easy steps:

  1. Visit the Nedbank website and select the credit life insurance option.
  2. Choose the plan that best suits your needs.
  3. Fill in your personal details and the details of your loan or credit facility.
  4. Upload the required documents.
  5. Submit your application.

What will happen if a claim needs to be made?

In the event of a claim, you can contact the Nedbank claims department to initiate the process. It involves the following steps:

  1. Complete the claims form and provide all the required documentation.
  2. Submit the claims form and documentation to the Nedbank claims department.
  3. The claims department will assess the claim and provide a decision within a reasonable timeframe.
  4. If the claim is approved, the payout will be made to your chosen beneficiary.

Nedbank’s credit life cover waiting periods

It is important to note that they have a waiting period of between one and six months, depending on the plan chosen. During this waiting period, you’re not covered for death, disability, or retrenchment. Additionally, premiums for the insurance product are calculated based on the outstanding debt, your age, and the type of plan chosen.

Nedbank Contact

Physical Address

  • Victoria & Alfred Waterfront Cape Town Western Cape 8001 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 17:00
  • Tuesday 08:00 – 17:00
  • Wednesday 08:00 – 17:00
  • Thursday 08:00 – 17:00
  • Friday 08:00 – 17:00
  • Saturday 08:00 – 17:00
  • Sunday – Closed