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1Life Insurance

Updated
  • Comprehensive Cover
  • Fixed Monthly Premiums
  • Easy Claims Process
1Life homepage
Author 1Life. Screenshot of 1Life website.
[Accessed July 17, 2023]

About 1Life

1Life offers a range of life insurance products and services designed to cater to your unique needs.

Some of the benefits of choosing 1Life include comprehensive cover options, personalised service, a quick and easy online application, and affordable premiums.

An experienced team at your service

Founded in 2006, 1Life has become one of the leading providers of life insurance in South Africa. The company's mission is to simplify life insurance by offering you affordable and comprehensive coverage.

Personalised service and 24/7 support

Customer service is their top priority. Their team of experienced professionals is dedicated to providing you with personalised service. 1Life offers reliable telephonic customer support to ensure that you always have access to the help you need.

Convenient claims process

In the event of a claim, they make the process as convenient as possible for you. Claims can be submitted online or via phone, and the insurer's team of claims specialists is always on hand to assist.

Giving back to the community

To them, corporate social investment (CSI) is an important part of their mission. Through its CSI initiatives, 1Life supports a range of initiatives, like education initiatives in underprivileged communities, supporting healthcare initiatives, including HIV/AIDS prevention and treatment, and supporting initiatives that promote community development and empowerment.

With its commitment to simplifying life insurance and giving back to the community, it's no wonder that 1Life is one of the most trusted names in South African insurance.

A unique approach to insurance

1Life is not just any other insurance company. It prides itself on its unique approach to life insurance. The company's marketing campaigns are known for their memorable themes, such as "Who's your daddy?" and "Life's short. Be weird."

With its commitment to making life insurance more accessible and less intimidating, 1Life is the perfect choice for anyone who wants comprehensive coverage with that personal touch.

1Life Services

Credit life insurance is one of the main products on offer. This type of insurance is designed to honour your financial commitments in the event of your death, disability, or critical illness.

Simplifying life insurance with comprehensive cover

At 1Life, you can choose from a range of life insurance products designed to meet your unique needs.

These include Life cover that offers a lump sum payment to your beneficiaries in the event of your death, and disability cover that provides a lump sum payment in the event of you becoming disabled.

They also offer critical illness cover which pays you a lump sum payment in the event of you being diagnosed with a critical illness. Finally they offer credit life cover which covers the outstanding debt on a credit facility in the event of your death, disability, or critical illness.

How much does 1Life's credit life insurance cover you for?

You’re covered for the full amount of your outstanding debt. This means that your loved ones won’t be burdened with debt in the event of your death, disability, or critical illness. You can also choose the length of your cover term, subject to the length of your credit agreement.

The maximum amount charged is around R4.50 per each R1 000 of debt such as credit cards, vehicle finance, and personal loans. A maximum of R2 for every R1 000 of debt applies to home loans.

The benefits you could enjoy when you choose 1Life

When you choose to partner with 1Life, you’ll enjoy a wide range of benefits to give you more value for your money, like a convenient claims process that offers the support you need when you need it, peace of mind knowing that your loved ones are taken care of when it matters most.

1Life's credit life insurance also offers a range of additional features and benefits, such as the ability to add multiple beneficiaries to your policy, as well as the option to choose between a level or decreasing cover amount.

You can also choose to add a disability premium waiver, which means that your premiums will be waived should you become disabled, ensuring that your cover remains in place without an additional financial burden.

1Life – Credit life insurance

  • Product Credit Life Insurance
  • Insurance Products
    A range of life insurance products designed to cater to your unique needs including life, disability, critical illness, and credit life cover.
  • Claims
    Claims can be submitted online or via phone, and the insurer has a team of claims specialists available to assist you throughout the process.
  • CSI
    Through their corporate social investment (CSI) initiatives, they support various initiatives, such as education initiatives, healthcare initiatives, and community development and empowerment.

Benefits of 1Life

  • You can enjoy comprehensive financial protection for yourself and your loved ones. The range of life insurance products offered ensures that you have coverage for various life events, including death, disability, critical illness, and outstanding debt.
  • You can benefit from competitively priced premiums that are tailored to your individual needs and budgets. 
  • You gain peace of mind knowing that your loved ones will be taken care of in the event of unfortunate circumstances.
  • A hassle-free and simplified application process. You can apply online through their user-friendly website, over the phone with the assistance of their call centre, or in person with a 1Life consultant.

Get insured in minutes: Hassle-free ways to apply for 1Life insurance

If you're interested in applying for 1Life insurance, there are several ways to do so.

The different options available to you include applying online through their user-friendly website, giving their call centre a call and completing the application over the phone, or scheduling an appointment where a friendly, experienced 1Life consultant can guide you through the process in person.  

The requirements you’ll need to be eligible

To be eligible, you have to be a South African citizen or permanent resident between the ages of 18 and 65, and you must have a valid South African ID number and bank account.

Make sure you have the right documents on hand

When applying, you’ll need to provide documents like your valid South African ID document or Smartcard, any account showing your current address as proof of residence, and your payslip or bank account for proof of income.

Their online application process is quick and easy, with a few simple steps to follow.

  1. Visit the 1Life website and click on the "Get a Quote" button.
  2. Fill in your personal details, including your name, contact information, and ID number.
  3. Choose the type of insurance you want and the level of coverage you need.
  4. Submit your application and wait for confirmation from 1Life.

The super-easy claims process

In the event of a claim, 1Life makes the process as quick and easy as possible. To lodge a claim you can contact 1Life's claims department as soon as possible. You’re required to provide all necessary information and documentation to support your claim. Lastly, you simply wait for confirmation from 1Life regarding the outcome.

Insurance solutions made easy

The company is committed to providing you with affordable and accessible insurance, with a focus on simplifying the process and offering personalised service to each and every customer. With a wide range of products and services, 1Life is the perfect choice for anyone looking for comprehensive and affordable insurance solutions.

1Life Contact

Physical Address

  • Auto and General Park 1 Telesure Lane Riverglen Dainfern Johannesburg Gauteng 2191 South Africa
  • Get Directions

Postal Address

  • PO Box 11250, Johannesburg , 2000, South Africa

Opening Hours

  • Monday 08:00 – 18:00
  • Tuesday 08:00 – 18:00
  • Wednesday 08:00 – 18:00
  • Thursday 08:00 – 18:00
  • Friday 08:00 – 18:00
  • Saturday 09:00 – 13:00
  • Sunday – Closed