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OUTsurance Car Insurance

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Author OUTsurance. Screenshot of OUTsurance website.
[Accessed June 15, 2023]

About OUTsurance

Market leader Outsurance was founded early in February 1998, in Centurion by Willem Roos, Howard Aaron and Rene Otto, with the revolutionary promise to you – money back to you for not claiming. 

Building on early success 

This ethos of giving back has helped grow the company's remarkable popularity over the last 3 decades. Most recently Outsurance officially joined the JSE, taking over the listing of Rand Merchant Investment Holdings, its parent company, on the 7th of December 2022. 

Martinus Visser, Outsurance CEO, lauded this development and said that he and his team were keenly anticipating becoming a public company. 

A winning team

Mr Visser, thanked RMI/RMB for a brilliant partnership over the last 25 years and said he was extremely proud of his experienced team for achieving this milestone. 

This had been made possible by having a strategy. Outsurance will leverage its track record by creating and returning value to you, their staff, shareholders, service providers and the community, he added. 

The Pointsman Project and more ways that OUTsurance cares for you
Client service remains at the heart of Outsurance, and this is why they consistently come out at the top of the industry, providing its many satisfied clients with a wealth of free benefits, such as the Pointsmen Project.

A great idea, well implemented 

This exciting, one-of-a-kind initiative launched in Johannesburg in September 2005, to address the problem of road congestion. 21 men and women, who had been unemployed, received training from JMPD (Johannesburg Metro Police Department). They were then placed at intersections experiencing high traffic volumes, to help regulate traffic flow.

This project grew in Johannesburg and Tshwane, experiencing terrific growth as a result of its popularity and demand for the service, and now employs 178 committed men and women as pointsmen. On the 9th of January 2023, the Pointsmen Project expanded into Paarl and Stellenbosch in the Western Cape, with 15 pointsmen in each area. 

Partnering for a better future 

Outsurance has demonstrated its ongoing commitment to providing lasting solutions through its partnership with KFM 94.5 and the Stellenbosch and Drakenstein municipalities. 

They encourage members of the public to phone in or use the app to identify faulty traffic lights or lights affected by load shedding. You can request a pointsman at particular intersections by using the Outsurance app. They look forward to expanding this project and continuing to work towards road safety in South Africa while providing work to over 280 matriculants and easing congestion, resulting in happier motorists.

OUTsurance Services

Outsurance’s comprehensive car cover covers your vehicle and gives you a whole range of benefits, like an excess that is fixed and the Outbonus cash reward system. You also get 24/7 roadside assistance when you take this option. You'll be covered against accidents, hail, flood, theft and intentional damage. 

Essential insurance 

This is designed for unfinanced vehicles over 5 years old that are worth less than R125 000. Liability cover of up to R1 million and cover against theft or hijacking, minus a standard amount of R2 630 not covered. Accident cover is up to 40% of the retail value of your vehicle.

SmartDrive@OUT 

If you're a good driver you can enjoy a 10% discounted premium on your car insurance. Just join SmartDrive on the app.

Guaranteed to beat your current premium 
Outsurance is so sure that they'll save you money that they have their famous cash reward offer if they can't beat your current premiums. 

This means that they'll give you a guaranteed R500 if their offer isn't lower than what you pay your current insurer (not Outsurance), for the same product. And that's not all. If you've been with an insurer for over 3 years, haven't claimed, and can prove it, they'll give you R1500. 

Setting a trend with their OUTbonus

Outbonus is Outsurance's groundbreaking cash bonus that gives back to you, as a reward for not claiming. This is activated after 3 claim-free years in a row. On the anniversary of your policy, you'll get a 10% cash bonus of the premiums paid that year, to spend how you want.

After 2 more years of no claims, you'll get another 10% back, and then 10% for every claim-free year following. This means you'll have had 7 Outbonuses after 10 years when you haven't claimed. Outsurance has already paid out billions in cash to date, with no sign of stopping.

The Outbonus is not affected if you use Help@OUT. It's only forfeited on the settlement of a claim. Thereafter a new 3-year cycle begins. 

For the ultimate peace of mind: Panic Assistance 

This safety feature provides you with peace of mind in medical and security emergencies. By tapping on their app an armed response or medical unit closest to you is notified of your location and will come to your assistance, whenever, wherever. This is free to you but even if you're not yet with Outsurance, you can still benefit from this fantastic product for only R199 a year.

Home and roadside emergency assistance 

This amazingly helpful feature makes a breeze of those awkward moments when things go wrong. Get a tow or a locksmith when you need it. Outsurance will give you two free calls a year. On the app, you can just drop a pin for your location and they'll come to you. 

OUTsurance – Car insurance

  • Product Car Insurance
  • Unique Features
    Outsurance offers a unique feature where they give money back to you for not claiming, incentivising responsible driving and providing financial benefits.
  • Pointsmen Project
    They’ve implemented the Pointsmen project, a community initiative that trains unemployed individuals as pointsmen to regulate traffic flow and reduce congestion, contributing to road safety and providing employment opportunities.
  • Outbonus
    The Outbonus is a cash bonus program that rewards you for not making claims. It provides a percentage of premiums paid back to the policyholder annually, encouraging safe driving habits and long-term loyalty.
  • Streamlined Applications
    They’ve streamlined their application process, offering various convenient options such as online applications, app downloads, email communication, and toll-free phone calls. Premiums can be deducted on the chosen date, and coverage can start immediately.

Benefits of OUTsurance

  • Outsurance provides comprehensive car insurance coverage, protecting vehicles against accidents, theft, hail, flood, and intentional damage ensuring peace of mind in various situations. 
  • If you opt for comprehensive car cover you receive round-the-clock roadside assistance, providing support in emergencies such as breakdowns or accidents.
  • They guarantee to beat the premiums of your current insurer for the same product. If they can't beat the current premiums, they offer a cash reward.
  • They offer Panic Assistance, a safety feature that notifies armed response or medical units in medical and security emergencies. 
  • Their home and roadside emergency assistance feature ensures that you can easily access services like towing or locksmith assistance when faced with unexpected situations, reducing stress and inconvenience. You receive two free calls per year for these services.

A hassle-free application process

They've worked hard to make joining as easy as possible for you, while their products are affordable, easy to understand and a pleasure to use. 

Apply simply by clicking on the 'start a quote' button on the website. Alternatively, you can download the app, send them an email or call their toll-free number. You can also request a call back at any convenient time. Premiums will be deducted on the date of your choice and cover can start immediately. 

Get your car covered in 6 steps with OUTsurance 

  1. Visit the OUTsurance website or call their customer care centre to get a quote for car insurance.
  2. Fill out the application form on the website or over the phone with the required information such as vehicle details, driver information, and personal details.
  3. Review and confirm your selected coverage options, the excess amount, and monthly premiums.
  4. Submit any necessary supporting documents, such as a copy of your driver's license or vehicle registration, if required.
  5. Pay the first month's premium to activate your insurance policy.
  6. Your car insurance with OUTsurance is now active, and you'll receive confirmation of your coverage and policy details.

Is it easy to claim with OUTsurance? Let’s see! 

  • Contact the Outsurance claims team via their website, mobile app, or by phone as soon as possible after the incident.
  • Provide your policy number and details of the incident, including the time and date, location, and a description of events.
  • Provide any supporting documents such as photos of the damage, a police report, and contact details of any witnesses.
  • A claims assessor will assess the damage to your vehicle and provide a repair estimate.
  • If the repair estimate is approved, they’ll authorise the repairs and the garage can proceed with the repairs. If the car is a write-off,
  • Outsurance will provide the agreed payout amount.
  • Once the repairs are complete, they’ll pay the garage directly, and the claim will be settled. If you have an excess, you’ll need to pay it to the garage.
  • They’ll keep you informed throughout the process via SMS, email, or phone.
man holding thumbs up

OUTsurance is a trusted & reliable provider of car insurance

In our review, we found OUTsurance to be a company licensed to provide car insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ OUTsurance is a registered and licensed insurance provider in South Africa: FSP896

OUTsurance Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • 1241 Embankment Rd, Zwartkop Centurion Gauteng 0157 South Africa
  • Get Directions

Postal Address

  • PO Box 8443, Centurion, 0046, South Africa

Opening Hours

  • Monday 08:00 – 18:00
  • Tuesday 08:00 – 18:00
  • Wednesday 08:00 – 18:00
  • Thursday 08:00 – 18:00
  • Friday 08:00 – 18:00
  • Saturday 08:00 – 13:00
  • Sunday – Closed