Rating based on 10 reviews

Dotsure Car Insurance

Updated
  • Affordable Monthly Premiums
  • Quick Insurance Quotes
  • Online Applications
Dotsure homepage
Author Dotsure. Screenshot of Dotsure website.
[Accessed June 21, 2023]

About Dotsure

Dotsure is proud to be South Africa’s leading digital insurer. Established in 1998, they’ve been providing a range of insurance products to South Africans for over two decades.

Why Dotsure car insurance?

Dotsure car insurance provides comprehensive car cover tailored to meet specific needs. With a variety of features and benefits, their car insurance provides the protection needed in the event of an accident.

Excellent service that led to expansion

Their customer service team is also available to answer questions and provide the support needed.

They’ve become one of the top providers of car insurance in the country and have since expanded to offer a range of other insurance products, such as home, life, and travel cover.

Committed to kindness: charities that Dotsure supports

Dotsure is a South African insurance company that is committed to making positive changes in the world. When you buy a pet insurance policy online, the company donates a portion of their first premium to feeding a shelter puppy for a month at no extra cost to you.

Their community development department prepares, packs, and distributes over 1 million meals each year for people in need. The company also donates to various charities such as AACL, Kwasa College, The Potters Haven, and Grace Community Projects.

Dotsure’s commitment to kindness is not just theirs, but it is shared by its community of clients, partners, and charities who support everything they do.

Dotsure promises simplicity, kindness, and exceptional service to its clients. They believe in making insurance less complicated and smarter for you. Their "Excess Buster" feature provides their clients with an affordable excess buy-down option.

Besides, they aim to create Soft Landings for their clients, communities, and each other. The company is committed to upliftment and charity through donations, fundraisers, and drives. They also strive to win you over with tailored products and exceptional customer service, creating fans rather than policyholders.

Why choose Dotsure?

They strive to offer customers the best insurance experience possible. They understand that each individual has different needs and their customisable car insurance packages provide the freedom to tailor insurance policies to suit requirements.

Dotsure Services

Dotsure offers a range of insurance products for South African customers, including car, home, life, and travel insurance.

Their comprehensive car insurance policy provides protection in the event of an accident and includes third-party liability cover, damage to fire and theft cover, 24/7 roadside assistance, windscreen cover, and comprehensive cover.

What you are and aren’t covered for

DotSure's car insurance covers accidental damage, damage to others, fire, theft or hijacking, key replacement, riots and warfare, non-standard accessories, and vehicle credit cover.

However, pre-existing damage, drinking and driving, maintenance of parts, and criminal activity are not covered.

They’re transparent about what their insurance covers and ensure that you know what you’re covered for without hiding it in their T&Cs.

Car insurance cover and add-ons

  • Third-party liability cover: Covers any damage to a third party's property due to an accident.
  • Damage due to fire and theft cover: Covers any damage to your car in the event of a fire or theft.
  • 24/7 roadside assistance: Helps you out if you ever get stuck on the side of the road and need help.
  • Windscreen cover: Windscreen cover ensures that any repairs or replacements needed for your windscreen will be covered.
  • Comprehensive cover: Provides a range of features and benefits to ensure you're covered in the event of an accident. This includes third-party liability cover, damage to fire and theft cover, 24/7 roadside assistance, windscreen cover, and comprehensive cover. This covers any damage to your car caused by an accident, regardless of fault.

In addition to their comprehensive car insurance policy, Dotsure also offers a range of add-ons for customers to choose from. These add-ons include car hire, scratch and dent cover, credit shortfall cover, and personal accident cover.

Car hire cover provides a rental car while your car is being repaired after an accident, while scratch and dent cover covers any minor damage to your car's bodywork.

Credit shortfall cover covers the difference between the insurance payout and the amount still owed on your car, while personal accident cover provides financial assistance in the event of accidental death or permanent disability.

Dotsure – Car insurance

  • Product Car Insurance
  • Tailored Insurance
    They offer comprehensive car insurance tailored to meet specific needs. They provide a variety of features and benefits, allowing you to customise your coverage and ensure protection in the event of an accident.
  • Positive Impact
    They’re committed to making a positive impact by supporting charities and community development.
  • A range of cover
    Dotsure also offers a range of other insurance products, including home, life, and travel cover. This allows you to conveniently access multiple insurance solutions from a single provider.

Benefits of Dotsure

  • Their car insurance policy provides comprehensive coverage, including third-party liability, fire and theft cover, 24/7 roadside assistance, windscreen cover, and comprehensive cover.
  • They offer a range of add-ons for you to enhance your coverage. These add-ons include car hire, scratch and dent cover, credit shortfall cover, and personal accident cover. 
  • It’s easy to file a claim through their online submission or customer service team. They provide prompt review and documentation to proceed with the claim.
  • Applying for Dotsure car insurance is simple and straightforward. The online application form allows you to provide your personal and vehicle details and once submitted, they review the information and provide a quote.

Dotsure car insurance: Applying and claiming made effortless

Dotsure makes it easy to file a claim. All you need to do is submit online or contact their customer service team. They’ll review your claim and provide you with the necessary documentation to proceed.

Before applying, have this on hand:

  • Personal details such as name, address, and contact information
  • Car details such as make, model, and year
  • Proof of your no-claims bonus
  • Driver’s license
  • Vehicle registration documents
  • Proof of ownership
  • Payment information

Applying for car insurance made easy

Applying for Dotsure car insurance is easy. All you have to do is visit their website and fill out the online form. You’ll need to provide your personal details, such as your name, address, and contact information.

You’ll also need to provide details about your car, such as the make, model, and year. Once your application is submitted, Dotsure will review your information and provide you with a quote.

If you accept the quote, you’ll be able to pay for your policy online and start enjoying the benefits of Dotsure car insurance.

Here’s what you’ll need when claiming your Dotsure policy:

  • Copy of the police report
  • Quote from a repairer
  • Invoice from the repairer
  • Photos of the damaged vehicle
  • Copy of your Dotsure car insurance policy
  • Proof of identity
  • Proof of ownership

The right level of cover for your needs

Carefully consider the level of coverage you require before making an application. Dotsure offers a range of coverage options, including comprehensive insurance, third-party fire and theft insurance, and third-party-only insurance. It's important to consider which level of coverage best fits your needs but also your budget.

Comprehensive insurance offers the highest level of protection, covering you for accidental damage, damage to others, fire, theft or hijacking, riots and warfare, non-standard accessories, and more. Third-party fire and theft insurance covers damage caused to others as well as fire and theft, while third-party only insurance covers only damage caused to others.

man holding thumbs up

Dotsure is a trusted & reliable provider of car insurance

In our review, we found Dotsure to be a company licensed to provide car insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ Dotsure is a registered and licensed insurance provider in South Africa: FSP39925

Dotsure Contact

Physical Address

Opening Hours

  • Monday 08:00 – 18:00
  • Tuesday 08:00 – 18:00
  • Wednesday 08:00 – 18:00
  • Thursday 08:00 – 18:00
  • Friday 08:00 – 18:00
  • Saturday 08:00 – 13:00
  • Sunday – Closed