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Travelinsure

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[Accessed June 26, 2023]

About Travelinsure

If your current health insurance or medical aid does not cover medical bills outside of your home country, you may want to consider getting medical coverage for any unforeseen medical issues which may arise abroad.

Hospitals in foreign countries can be expensive and may require you to pay cash upfront for medical treatment. Some hospitals in foreign countries may not be willing to treat you if you do not have sufficient medical cover to cover the cost of treatment and you are unable to pay cash for this.

What should be covered by travel insurance?

Travel insurance can be as comprehensive or as selective as you choose it to be. That said, it’s advisable to ensure that whatever cover you choose the following three areas are covered.

The future of travel insurance

Travelinsure Travel Insurance, operated by Essential World Travel (Pty) Ltd, has changed the way South Africans purchase travel insurance by providing an online system that offers customers an instant quote and the ability to purchase cover.

This innovative approach allows them to offer an affordable and high-quality travel insurance that can be customised to suit each customer's specific requirements. The online process is straightforward and includes secure payment facilities, enabling customers to receive their policies immediately via email.

Travelinsure's local and international coverage

Travelinsure has a range of products to meet the needs of different types of travelers, including both local and international trips.

Their policies can be tailored to include or exclude various risk categories such as adventure activities or pre-existing medical conditions. They aim to provide affordable policies that are transparent and easy to understand, with a focus on delivering quality customer service.

Emergency medical assistance anywhere in the world

Genric Insurance Company Limited underwrites Travelinsure, ensuring that policies are backed by a reputable underwriter in accordance with the Short-term Insurance Act no. 53 of 1998 and regulated by the Financial Services Board. Customers can be assured that they’re protected in the event of an emergency.

In addition, Travelinsure is committed to providing 24-hour medical assistance to all policyholders through Worldwide Medical Assistance Services (Pty) Ltd, trading as International Medical Rescue. In case of an emergency, you can contact International Medical Rescue and quote their reference number for immediate assistance, as stated in the policy email sent to them upon purchase.

Travelinsure are specialised in travel cover and it shows

Travelinsure is a great option for travel cover because they offer a variety of plans to suit different needs and budgets, including luxury, economy, business, youth, senior, senior over 80, inbound, top-up, Schengen visa, and local plans.

Additionally, they offer a multi-trip option that can save travellers time and money. With excellent customer service and the option to customize plans, Travelinsure is a reliable choice for anyone looking for travel insurance.

Travelinsure Services

Travelinsure offers a range of travel insurance covers including luxury, economy, business, youth, senior, senior over 80, inbound, top-up, Schengen visa, and local. We’ll take a closer look at some of their most popular products.

Travelling to Schengen countries? 

The Schengen Travel Insurance for South Africans offers coverage of up to 1 million rands for emergency medical protection and evacuation when travelling to countries that require a Schengen visa. This policy fulfils the requirements of the regulation (EC) No 810/2009 and also provides a complimentary airport lounge pass for flight delays.

Credit card top-up travel insurance benefits

Credit Card Top Up Travel Insurance for South Africans covers the excess amount from a valid medical claim against the automatic medical insurance offered by credit card insurance. It is suitable for those who rely solely on travel insurance provided by purchasing their travel transport and accommodation with a South African bank credit card or have automatic international travel insurance with their South African medical aid.

The policy offers protection for emergency medical protection and evacuation of up to 15 million Rands, protection for visa denial, baggage theft or damage, personal liability of up to 2 million Rand, and a free pass to the airport lounge in case of flight delay. The policy covers a maximum of 90 days of travel.

Comprehensive benefits of Economy Travel Insurance for South Africans

Economy Travel Insurance for South Africans is an inclusive and affordable travel insurance plan specifically created for international travellers who want coverage, excluding the USA and the Caribbean.

The policy offers up to 50 million rands for emergency medical protection and evacuation, protection against visa denial or delay, protection against travel supplier insolvency, free access to airport lounges during flight delays, and car rental excess waiver cover. In addition, family coverage is available, covering the principle member, spouse/partner, and up to five financially dependent children under 21 years of age.

Time-sensitive benefits such as cancellation for any reason, COVID-19-related postponement or cancellation, and curtailment for any reason are also available if you purchase the policy within 48 hours of making a full or partial payment for your travel arrangements.

An excess waiver option is also available that waives specific waiting periods and conditions. To ensure that you receive the best coverage, it's important to read through the policy wording and understand the terms, conditions, and exclusions.

Comprehensive protection for your global adventures

Travelinsure's Luxury Travel Cover is a comprehensive worldwide travel insurance policy that offers coverage for medical emergencies of up to R100 million and COVID-19-related protection of up to R7.5 million.

This policy also includes cover for denied visa applications, car rental excess waiver, protection for sports and leisure activities up to R5 million, and protection for cancellation, curtailment, or flight delays. Luxury Travel Insurance is designed for travellers who have a broad itinerary across different continents for leisure purposes and are below 70 years of age.

Business travellers can also top up their luxury travel insurance cover with Business protection. Time-sensitive benefits are available if the policy is purchased within 48 hours of making a part or full payment towards the travel arrangement. Customers can receive help and advice by contacting Travelinsure. It's essential to read the policy wording to understand the terms, conditions, and exclusions.

Travelinsure – Travel insurance

  • Product Travel Insurance
  • Travel Insurance Plans
    They offer a variety of travel insurance plans, including luxury, economy, business, youth, senior, senior over 80, inbound, top-up, Schengen visa, and local plans so you can choose the plan that suits your specific travel needs and budget.
  • Local & International Cover
    They provide both local and international coverage, ensuring that you’re protected wherever you go. Their policies can be tailored to include or exclude various risk categories, such as adventure activities or pre-existing medical conditions.
  • 24-Hour Medical Assistance
    They offer 24-hour medical assistance through Worldwide Medical Assistance Services, ensuring that you have access to support and assistance in case of emergencies, medical or travel-related.

Benefits of Travelinsure

  • You can have peace of mind knowing that you’re protected in case of unforeseen events or emergencies during your trip, such as medical expenses, evacuation, trip cancellation, and lost baggage.
  • They offer affordable travel insurance plans without compromising on quality. Their policies are designed to provide comprehensive coverage and meet your specific requirements.
  • They aim to provide policies that are transparent and easy to understand. They prioritise delivering quality customer service and ensuring that you have a clear understanding of your coverage and benefits.
  • They offer time-sensitive benefits, such as cancellation for any reason, COVID-19-related postponement or cancellation, and curtailment for any reason, if the policy is purchased within 48 hours of making a full or partial payment for travel arrangements.

What’s the right travel insurance product for you?

Picking the appropriate travel insurance can be an overwhelming task, but Travelinsure simplifies the process by customizing their products to suit your specific requirements.

Firstly, consider the country or countries you will be visiting and choose the suitable region when obtaining your quote. It is worth noting that certain regions are less expensive to travel to than others. Next, determine the type of travel you will be embarking on, whether it is leisure, business, student, top-up, senior, or inbound travel, and opt for the appropriate policy.

You can also select between individual, couple, family, single parent, or group travel insurance cover, based on who is accompanying you. In case you require assistance in making a decision, do not hesitate to get in touch with Travelinsure for guidance.

With their all-inclusive policies and individualized approach, you can travel with confidence, knowing that you are safeguarded. And if you frequently travel, make sure to explore their multi-trip offering to save time and money.

Terms and conditions to keep in mind when shopping for travel cover

All travel insurance will have terms and conditions, so make sure you are fully aware of what these are and make sure you meet them. Always provide accurate and complete information including contact information. Carry your insurance information with you while you are traveling and make sure that a trusted person at home has a copy of your insurance policy.

Travel insurance rarely covers routine medical checks, non-emergency care, and cosmetic medical procedures. Some travel cover may not cover mental health disorders, injuries resulting from participating in extreme sports like bungee jumping or rock climbing, or drug or alcohol-related incidents.

Buy a policy from Travelinsure

You can obtain the travel cover you need by applying online, sending them an email or contacting them by telephone.

After purchasing the policy, you will receive the policy terms, conditions, and a certificate detailing the benefits and liability limit. If you don't receive the policy documentation, you should contact the assistance service. Additionally, if you frequently travel, you can save time and money with Travelinsure's multi-trip offering.

Where can you get travel insurance?

If you’re using a travel agent to make your travel bookings, they’ll be happy to assist you with obtaining travel insurance for the duration of your travel. Your insurance broker will also be able to help you with this.

Should you be traveling for business purposes your employer will almost always cover travel insurance for you. Most credit providers can also provide travel insurance for you but you generally need to top up this automatic insurance if you need robust coverage.

Need to make a claim: Here’s what you should know

If you need to submit a claim to your carrier, ensure you have all the required paperwork (including a detailed treatment report and an invoice) from the treating doctor or hospital before you leave the country because trying to obtain this paperwork after the fact can be almost impossible. Keep original receipts for medications and medical services or prescriptions so these can be submitted with the claim. Also, keep a copy of these for your records.

Travelinsure Contact

Physical Address

  • 55 Monkor Dr, Randpark Ridge Randburg Gauteng 2156 South Africa
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