TIC Travel Insurance
- Value-Added Insurance
- 24 Hour Emergency Assistance
- Business Travel Insurance
About TIC Travel Insurance
Travel Insurance Consultants (TIC) was established in 1988 as a wholly owned Santam specialist business and has since become the largest travel insurance company in South Africa.
They offer a wide range of travel insurance products to cater to the individual needs of leisure, senior, business, youth, and corporate travellers. These products include comprehensive coverage options, flexible policies, and 24-hour emergency assistance.
Where is TIC today?
Today, TIC continues to be a leading provider of travel insurance locally, with a large distribution network of travel agents, brokers, banks, medical schemes, and affinity groups.
The company offers a range of innovative products and services to ensure that customers are well-protected while travelling, including access to safe blood provided by the Blood Care Foundation.
TIC's commitment to customer service and satisfaction has earned the company a reputation for reliability and trustworthiness in the travel insurance industry. With its extensive experience and expertise, TIC is well-positioned to meet the evolving needs of travellers in South Africa and beyond.
How TIC's customer service sets them apart
TIC is committed to providing excellent customer service and support to all its clients. The company has a team of highly trained and experienced professionals who are dedicated to helping customers with their travel insurance needs.
Its customer service team is available 24/7 to assist you with any questions or concerns you may have regarding your policies or claims.
Its customer service levels are reflected in its high customer satisfaction ratings, which attest to the company's commitment to putting customers first.
Its customer-centric approach is evident in its product offerings, which are designed to cater to your individual needs. TIC's user-friendly website and online platform make it easy for you to purchase and manage your policies, file claims, and access customer support.
TIC is a division of insurance giant Santam
At Travel Insurance Consultants (TIC), they know that life is all about adventure and exploration, which is why they specialise in providing travel insurance policies to protect you while you're out there living your best life.
As a division of Santam, a respected and trusted financial services provider, TIC has the support and backing of an industry leader to ensure that you receive high-quality coverage and support when you need it most.
TIC Travel Insurance Services
Travel Insurance Consultants (TIC) provides a comprehensive range of travel insurance products to meet the needs of all types of travellers.
From comprehensive coverage for leisure travellers to specialised policies for business and corporate travellers, TIC offers a range of products designed to protect you and your loved ones while travelling.
The different travel insurance policies from TIC
- Leisure Comprehensive: Comprehensive coverage for individual leisure travellers, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, lost or stolen luggage, travel delay, and legal assistance.
- Leisure Standard: Standard coverage for individual leisure travellers, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Senior: Travel insurance policies designed specifically for travellers over the age of 60, with coverage for medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Business: Specialized coverage for individual business travellers, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Annual Declaration: Annual coverage for frequent travellers, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Youth: Specialized coverage for travellers under the age of 30, with coverage for medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Local: Coverage for travel within South Africa, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Emigration: Coverage for travellers who are emigrating from South Africa, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
- Incoming: Coverage for non-South African residents travelling to SA, including medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, and lost or stolen luggage.
Travel Insurance Consultants offers a range of high-quality travel insurance products that are specifically designed to meet the needs of different types of travellers and age groups.
Their products are categorised into different travel types and age groups, making it easy for you to choose the policy that suits your specific needs.
TIC Travel Insurance – Travel insurance
- Product Travel Insurance
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Comprehensive Plans
A comprehensive range of travel insurance products tailored to your needs, including leisure, senior, business, youth, and corporate.
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24/7 Assistance
They prioritise excellent customer service and support, with a team of highly trained professionals available 24/7 to assist you with your travel insurance needs.
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Quality Cover
TIC has the support and backing of industry leader Santam, which provides you with the assurance that you’re receiving high-quality coverage and support from a reputable company.
Benefits of TIC Travel Insurance
- Their policies offer comprehensive coverage for various travel-related risks. Whether it's medical expenses, evacuation, cancellation, lost luggage, or personal liability, you can travel with peace of mind knowing that you’re protected against unforeseen circumstances.
- Flexible policies that cater to your individual needs. With options such as leisure comprehensive, business travel, senior, and youth policies, you can customise your coverage based on your specific travel requirements.
- Free 24-hour emergency assistance anywhere in the world.
- A simple application process through their website makes it convenient for you to obtain travel insurance. Their claims process is straightforward, with a 24-hour emergency assistance helpline and claims consultants who aim to settle valid claims quickly.
A tailored insurance package for your needs
Whether you’re travelling for leisure or business purposes, locally or abroad, TIC has a product that can provide you with comprehensive cover for a wide range of emergencies.
They also have specific products for youth and senior travellers, as well as a group product for 10 or more travellers.
The simple application process: whenever and wherever
- Visit the TIC website and select the "Get a quote or buy" option.
- Enter your travel details such as your destination, travel dates, and the number of people travelling.
- Select the type of cover that you need, such as Leisure Comprehensive or Business Travel.
- Enter your personal details such as your name, contact information, and payment information.
- Review the policy information and make any necessary adjustments to your cover.
- Accept the terms and conditions of the policy.
- Submit your application and wait for confirmation of your policy via email.
Alternatively, you can also apply for travel insurance through their network of travel agents, brokers, banks, medical schemes, and affinity groups.
Simply provide your details and requirements to your chosen agent or broker and they’ll assist you in finding the appropriate policy and completing the application process.
Claiming is just as easy as applying
To make a claim, simply call TIC's 24-hour emergency assistance helpline, which is available worldwide. A claims consultant will guide you through the process and provide you with the necessary documentation to support your claim.
TIC aims to settle valid claims as quickly as possible, and they will keep you updated on the progress of your claim throughout the process.
TIC Travel Insurance Contact
Physical Address
- 52 Corlett Dr, Illovo Johannesburg Gauteng 2194 South Africa
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Postal Address
- PO Box 3337, Cramerview, 2060, South Africa
Opening Hours
- Monday 08:00 – 17:00
- Tuesday 08:00 – 17:00
- Wednesday 08:00 – 17:00
- Thursday 08:00 – 17:00
- Friday 08:00 – 17:00
- Saturday – Closed
- Sunday – Closed