Santam Insurance

Santam was founded in 1918 in Cape Town, South Africa, and initially focused on providing fire insurance to businesses.

Over the decades, the company expanded its offerings to include a variety of other products, including marine, accident, and motor insurance.

Expansion and development

In the 1960s and 1970s, Santam grew rapidly, expanding its operations to include new offices throughout South Africa.

During this time, the company also began to develop new insurance products, such as personal insurance and travel insurance.

In the 1990s, Santam went through a transition period, as it became a subsidiary of the financial services group Sanlam.

During this time, the company continued to expand its offerings and improve its services, becoming one of the largest insurance providers in South Africa.

Modern era: innovation and product expansion

In the early 2000s, Santam continued to innovate, introducing new technologies and services to serve its customers better.

Today, the company offers a wide range of insurance products, including specialist travel insurance, and operates through a network of brokers and agents throughout South Africa.

Despite its long history, Santam remains committed to its core values and integrity, respect, and services, and continues to be a trusted provider of insurance products to individuals and businesses across the country.

Awards and recognitions

Over the years, Santam Insurance has received numerous awards and recognitions for its commitment to excellence in the insurance industry.

In 2020, the company was named the best short-term insurer in South Africa at the annual financial mail top analyst awards.

This award recognises companies that have demonstrated outstanding performance in key areas such as financial management, customer service, and innovation. In addition to this recent recognition, Santam has also received other prestigious awards in the past, such as the PMR Africa diamond arrow award for outstanding service in the short-term service in the short-term insurance category.

Santam Insurance is a leading insurance provider in South Africa, offering a wide range of insurance products to individuals and businesses. Some of the key insurance products offered by Santam include:

• Building
• Home contents insurance
• Car insurance
• Specialist travel insurance

Travel insurance overview

Santam’s travel insurance product provides you with coverage when you’re going abroad for leisure or business purposes. The policy covers a range of benefits, including:

• Emergency medical expenses
• Trip cancellation and interruption
• Personal accident cover
• Lost or stolen baggage

With Santam’s travel insurance, you can enjoy peace of mind knowing that you’re protected against a range of unforeseen circumstances that may arise during your trip.

Santam’s travel insurance division specialist: TIC

Santam's TIC offers comprehensive travel insurance solutions to both individual and corporate travellers. With over 30 years of experience in the industry, TIC is the preferred provider of travel insurance for Southern African travellers.

Their products are tailored to meet the needs of travellers and include a wide range of products for leisure, business and local travel. TIC offers 24/7 emergency assistance to all its insured travellers and has a countrywide representation.

TIC offers a variety of products to cater to all travel requirements, including Leisure Comprehensive, Leisure Standard, Senior, Business, Annual Declaration, Youth, Local and Emigration.

These products are equipped with essential benefits such as medical and related expenses, evacuation, cancellation, curtailment, personal liability, personal accident, lost or stolen luggage, travel delay, and legal assistance.

Key benefits of Santam travel insurance

One of the key benefits of Santam’s travel insurance is its flexibility. The policy can be customised to meet your specific needs and requirements, with optional coverage available for activities such as adventure sports, golf, and scuba diving. Santam also offers 24/7 travel assistance, so you can get help and support whenever you need it, no matter where you are in the world.