Chubb
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[Accessed June 26, 2023]
About Chubb
Chubb is a global insurance company that offers a range of insurance products, including travel insurance.
The company was founded in the United States in 1882 and has since expanded to become a leading insurance provider worldwide.
Chubb has a strong presence locally, offering a range of insurance products and services to individuals, businesses, and other organisations. Its global reach, combined with its local expertise, allows it to deliver exceptional service, including fast and efficient claims handling.
The company's focus on innovation, customer-centricity, and quality has made it a trusted insurance partner for individuals, businesses, and organisations across the world, including South Africa.
History of Chubb in SA
Chubb has been operating in South Africa since 1963, providing a range of insurance products and services to its clients. In 2010, the company acquired Mutual & Federal, one of the country’s leading short-term insurance providers, expanding its footprint in the country.
Today, Chubb is a trusted insurance partner for many individuals, businesses, and organisations, providing them with innovative insurance solutions and exceptional customer service.
Chubb is committed to upholding a set of core values that guide its operations and interactions with customers, employees, and other stakeholders.
These values include:
- Integrity: Chubb believes in conducting its business with honesty, transparency, and fairness.
- Client focus: The company places its clients at the center of its operations, with a commitment to understanding their needs and providing exceptional service.
- Teamwork: They foster a collaborative and inclusive work environment, promoting teamwork and cooperation across its workforce.
- Innovation: The company encourages innovation and creative thinking to develop new solutions to meet the evolving needs of its clients.
- Excellence: They strive for excellence in all aspects of its business, including product development, customer service, and claims handling.
- Social responsibility: The company is committed to making a positive impact in the communities where it operates, including promoting sustainability and environmental responsibility.
Chubb Services
Chubb's travel insurance offers a comprehensive range of benefits for South African travelers. Their policies cover medical expenses, emergency medical evacuation, trip cancellation, baggage loss, and other travel-related risks.
This cover is available to individuals and families, and they offer customised solutions to meet the unique needs of different travelers.
The company's global network of assistance providers ensures that you receive prompt and efficient support in case of an emergency while traveling.
Types of travel insurance offered by Chubb include:
- Single trip
- Annual multi-trip
- Business travel insurance
- Leisure
- Group packages
- Adventure sports travel insurance
- Senior offers
- Cruise cover
- Schengen travel insurance (for travel to Europe)
- Student options
- Expatriate
- Missionary
Business travel insurance with a difference
Chubb's Business Travel Insurance is a comprehensive solution that combines innovative digital solutions with 24/7 assistance and coverage to support businesses in fulfilling their duty of care obligations while protecting their traveling employees.
The proposition provides a wide range of benefits such as emergency medical expenses, medical transportation, security evacuation, lost or damaged baggage, passport or travel document coverage, visa protection, ticket upgrade coverage, travel delay, compensation for overbooked flights, collision damage waiver, and search and rescue cover.
The coverage enables employees to travel with confidence, knowing that they’re well-protected, and helps mitigate the risks associated with business travel.
Chubb's business travel insurance is designed to cater to businesses of all sizes, from small businesses to large corporations, and provides a superior level of service and support to employees.
By protecting the health, safety, and well-being of traveling employees, the proposition enhances their productivity and security while ensuring that businesses fulfill their duty of care obligations.
Chubb – Travel insurance
- Product Travel Insurance
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Travel Insurance Benefits
A comprehensive range of travel insurance benefits, including coverage for medical expenses, emergency medical evacuation, trip cancellation, baggage loss, personal liability, and more. They provide tailored solutions to meet your unique needs.
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24/7 Support
They have a global network of assistance providers and offer 24/7 support in case of emergencies while travelling.
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Quick Claims Process
They’re a globally recognised and trusted insurance provider with a strong presence in South Africa and offer exceptional service, including fast and efficient claims handling.
Benefits of Chubb
- Their travel insurance provides peace of mind, knowing that you’re protected against unforeseen events and emergencies during your trip.
- They offer customised solutions to meet your unique needs. They provide various coverage options and plans, including single trip, annual multi-trip, leisure travel, business travel, adventure sports travel, and more.
- Committed to delivering you a superior level of service and support. Their agents and brokers have years of experience in the insurance industry and can guide you in selecting the right coverage.
- Their focus on integrity, client-centricity, and innovation has made them a preferred choice for individuals, businesses, and organisations worldwide.
Quick, simple and effective travel insurance online
When planning to travel, it's important to consider your insurance needs to ensure that you’re covered in case of any unexpected events.
To determine your travel insurance needs, identify the type of coverage you require, such as medical coverage, trip cancellation coverage, or baggage loss coverage, and the coverage levels needed for each.
You can consult with Chubb's agents or brokers to help you identify the right coverage for your travel needs. They have years of experience in the insurance industry and can guide you through the process of selecting the right coverage for you.
To get started, you can visit Chubb's website and select the "Travel Insurance" option. You'll be presented with the different types of coverage available, such as single trip or annual travel insurance, and the coverage options you can choose from. Once you've selected the coverage you require, you can obtain a quote for the coverage.
If you're satisfied with the coverage and cost, you can complete the online application. You'll need to provide personal information such as your name, address, travel itinerary, and payment information.
After submitting the application, you'll receive a policy outlining the coverage and terms of your travel insurance. It's important to review the policy carefully and ensure that you understand the terms and conditions.
Once you've reviewed and accepted the policy, you'll need to make the payment for the insurance coverage. Once payment is received, the coverage will start as outlined in the policy. Chubb's agents and brokers will provide ongoing support to you throughout your travel period.
They'll be available to answer any questions or concerns you may have and help you manage your coverage as needed. In case of an emergency, you can contact Chubb's 24/7 assistance for immediate help. With Chubb's travel insurance, you can travel with peace of mind knowing that you are covered in case of any unforeseen circumstances.
Want to know more before you settle on an insurance provider?
Here is a list of what Chubb's travel insurance covers:
- Emergency medical and related expenses: for medical expenses incurred due to sickness, injury, or accident while traveling.
- Infectious and contagious diseases: treatment and evacuation due to infectious and contagious diseases.
- 24-hour assistance while abroad: Chubb's assistance team is available 24/7 to provide help and support for emergencies or other issues while traveling.
- Cancellation: for cancellations or interruptions of travel plans due to unforeseen events, such as illness, injury, or death.
- Theft or loss of baggage: for the loss, theft, or damage of baggage or personal belongings during travel.
- Travel delay: for expenses incurred due to travel delays caused by circumstances beyond the traveler's control, such as weather or airline strikes.
- Missed connection: compensation for additional expenses incurred due to missed flight connections.
- Air space closure: for expenses incurred due to airspace closures or flight cancellations caused by circumstances beyond the traveler's control.
- Personal liability: protection against legal liability arising from accidental injury or damage to third-party property while traveling.
- Rental vehicle coverage: coverage for damage or theft of rental vehicles while traveling.
It’s important to note that coverage options and limits may vary depending on the specific travel insurance plan selected.
Chubb's single trip travel insurance is designed to provide coverage for individuals or families traveling outside of their home country for a single trip or vacation.
Chubb's single trip travel insurance is available to individuals or families between the ages of 3 months and 79 years, with coverage options and limits varying depending on the specific plan selected.
Chubb Contact
Physical Address
- Ground Floor, The Bridle, Hunts End Office Park 38 Wierda Road West, Wierda Valley Sandton Johannesburg Gauteng 2196 South Africa
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Postal Address
- PO Box 1192, Saxonwold, 2132, South Africa
Opening Hours
- Monday 08:00 – 15:00
- Tuesday 08:00 – 15:00
- Wednesday 08:00 – 15:00
- Thursday 08:00 – 15:00
- Friday 08:00 – 15:00
- Saturday – Closed
- Sunday – Closed