Chadwicks
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[Accessed June 26, 2023]
About Chadwicks
Chadwicks Risk & Insurance Brokers (Pty) Ltd is a South African short-term insurance brokerage firm that was founded in 2003 to provide a brokerage service that focuses on excellent service.
The founder, Tim Chadwick, has extensive experience in the insurance industry, having worked with most of the top insurers in South Africa and insurance administrators as well as a professional short-term insurance broker.
An overview of Chadwicks’ extensive range of services
Chadwicks specialises in all insurable financial losses and provides a wide range of insurance products, including business and personal insurance, liability, fire, theft, car, marine, construction, franchise, engineering, credit, and travel insurance.
Why they’re better than their competitors
The company has a dynamic and professional team with specialised industry knowledge that ensures the provision of the best possible insurance products at the best price.
Chadwicks is large enough to provide a professional infrastructure and small enough to provide quality personalised service.
How they aim to get and stay on top
They aim to position themselves as a professional short-term broker of exceptional quality in the minds of South African businesses.
The company achieves this through sustained operational excellence, expert risk analysis, top-class service, motivated staff, solid insurer partnerships, and an ongoing quest to master insurance processes.
Chadwicks is committed to delivering excellent, professional brokering services throughout all aspects of its business, which is evident in its high client retention rate of about 95%.
The company strives to exceed service expectations and assigns licensed, professional advisors to each of its customers to ensure that its high level of service is maintained.
Chadwicks Services
Chadwicks offers a range of travel insurance options to suit different needs and budgets, including single-trip and annual multi-trip policies.
As a South African traveler, having travel cover is essential to protect yourself from unforeseen events that could derail your trip and lead to significant financial losses.
A comprehensive travel insurance policy can provide coverage for a range of potential risks, such as trip cancellation, lost or stolen luggage, medical emergencies, and legal liability.
Without travel insurance, you may be personally responsible for covering the costs of these events, which can be financially crippling. Therefore, investing in travel cover can give you peace of mind and allow you to fully enjoy your trip without worrying about the unexpected.
Travel cover tailored to your needs
You can also get personalised advice based on your individual travel needs. This ensures that you get the most suitable policy for your specific trip requirements.
It's important to note that while insurance for a credit card or catalogue-type coverage may seem like a convenient and cost-effective option, you may not be covered for everything while travelling.
It's recommended to consult with an insurance and risk broker from Chadwicks to find the best product for you.
Chadwicks Risk offers a range of travel insurance policies, including international, domestic, corporate and leisure.
What does their travel insurance cover?
Their travel insurance policies cover a variety of potential risks, such as trip cancellations, curtailments, medical emergencies, loss of personal belongings, and liability claims. They also offer optional add-ons for certain activities, such as winter sports or adventure sports.
It's important to note that the specific coverage and policy terms may vary depending on the policy and insurer, so it's recommended to consult a broker to get personalised advice.
Chadwicks – Travel insurance
- Product Travel Insurance
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Business & Personal Insurance
A comprehensive range of insurance products, including business and personal insurance, liability, fire, theft, car, marine, construction, franchise, engineering, credit, and travel insurance.
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Best Insurance Products
They boast a dynamic and professional team with specialised industry knowledge. Their expertise allows them to provide the best insurance products at competitive prices.
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Top-class service
They aim to position itself as a professional short-term broker of exceptional quality. They achieve this through sustained operational excellence, expert risk analysis, top-class service, motivated staff, solid insurer partnerships, and a commitment to mastering insurance processes.
Benefits of Chadwicks
- A range of travel insurance options, including single-trip and annual multi-trip policies, to suit different needs and budgets providing coverage for trip cancellation, curtailment, medical expenses, personal accident, and baggage loss or delay.
- You can receive personalised advice from their insurance and risk brokers to ensure you get the best travel insurance product for your individual or business needs.
- Optional add-ons are available for specific activities such as winter sports or adventure sports, allowing you to customise your coverage.
- They provide a user-friendly application form and offer guidance on the necessary documents and information and assist you through a simple and straightforward claims process.
To apply for travel insurance with Chadwicks, follow these steps
Chadwicks warns against free credit card travel insurance or brochure-type coverage, advising that individuals consult the company for the best South African travel insurance product and advice for individual or business travel insurance needs.
They offer a range of travel insurance options to suit different needs and budgets, including single-trip and annual multi-trip policies. These cover a wide range of eventualities such as trip cancellation, curtailment, medical expenses, personal accident, and baggage loss or delay.
- Visit the Chadwick website and navigate to the travel insurance page.
- Review the travel insurance policies available and select the one that best fits your needs.
- Click the "Get a Quote" button to begin the application process.
- Enter your personal information, including your name, date of birth, and contact information.
- Enter your travel information, including your destination, travel dates, and any pre-existing medical conditions.
- Select any additional coverage options, such as rental car insurance or trip cancellation coverage.
- Review the policy details and the premium amount.
- If you agree with the policy and premium, click the "Buy Now" button to complete the application.
- Enter your payment information and apply.
- Once your application is submitted, you’ll receive a confirmation email with your policy details and any necessary documents.
Documents and information required
When applying for travel insurance, there are several important documents and information that you will need to provide.
These include personal identification documents such as a passport, national ID card or driver's license, as well as your travel itinerary or flight booking details. You may also need to provide proof of travel arrangements, such as hotel reservations, tours, or any other pre-booked activities.
If you have any pre-existing medical conditions, you’ll need to submit relevant health information or medical reports. Additionally, some insurance policies may require additional documentation, such as proof of ownership of valuable items you plan to take with you on your trip.
The claims process for Chadwick's travel insurance involves the following general steps:
- Contact Chadwicks: The first step is to contact Chadwicks as soon as possible after the occurrence of an event that may lead to a claim. You can contact them through their emergency hotline or by email.
- Provide Details: You’ll need to provide details about the event and the loss incurred. This will include information such as the date and time of the incident, the location, and any other relevant details.
- Submit Required Documents: Chadwicks will provide a list of required documents that need to be submitted to process the claim. This will typically include a completed claim form, supporting documentation such as medical reports, police reports, receipts, and any other relevant information.
- Evaluation: Once the insurer receives all the required documents, they’ll evaluate the claim to determine if it’s covered under the policy. They may request additional information or documentation if needed.
- Settlement: If the claim is approved, they’ll process the settlement in accordance with the policy terms and conditions. The settlement amount will depend on the nature and extent of the loss incurred, and the terms of the policy.
- Appeal: If you disagree with the decision made regarding your claim, you have the right to appeal. You can do this by submitting a written appeal with additional information or evidence to support your claim.
Chadwicks Contact
Physical Address
- Glacier Place, 1 Sportica Crescent, Tyger Valley Cape Town Western Cape 7530 South Africa
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Postal Address
- PO Box 5855, Tyger Valley, 7536, South Africa
Opening Hours
- Monday 08:30 – 16:30
- Tuesday 08:30 – 16:30
- Wednesday 08:30 – 16:30
- Thursday 08:30 – 16:30
- Friday 08:30 – 16:30
- Saturday – Closed
- Sunday – Closed