GetSavvi

GetSavvi medical aid is a medical insurance service provider. They focus on providing access to cost-effective primary healthcare for all South Africans.

Their growing client base promises to make them the leader in their sector. Their continuous improvement culture ensures that they are always doing better for their clients while simultaneously ensuring that service providers in their network also do the same.

Tailor-made health coverage

They provide two streams of coverage, one specifically for everyday health care, emergencies, and pharmaceutical benefits (core benefits) and the other for long-term and ongoing health management and maintenance (value-add benefits).

They have a suite of four plans to choose from, each one giving you options to meet your needs and your pocket. Some of their plans offer the option of a top-up facility which allows you to add benefits that are not included in the core plan structure.

This means you can tailor make your plan to suit your and your family’s needs as you need it.

Medshield's informative blog section to support your health journey

Along with providing access to healthcare, they have also got a very informative blog section on their website which gives you access to valuable information on a range of issues that could be useful.

These information pieces mean you are never left wondering how to deal with issues from grief and trauma counselling to addiction and parenthood.

Medshield's online service provider search function

They have an online service provider search function that allows you to search for a service provider you need in your area no matter where you are in the country. This is extremely helpful if you find yourself in need of medical assistance when you are away from home.

It also allows you to find a service provider which is conveniently located for you and your family if you do not have a regular family practitioner. The beauty of this function is it is completely searchable by medical service so searching for a dentist or a pharmacy in your area is quick and easy.

Every plan on offer has a detailed brochure that is quick and easy to download, or you could simply download the cleverly compiled infographic which gives you all the necessary information you need to decide.

They have an online quote function that allows you to request a quote for a plan you are interested in. This platform is self-explanatory and allows you to complete basic fields to start the quotations process.

If you prefer to speak to a consultant, you can simply call them or request for them to call you and they’ll respond to your request and call you. You can then discuss your needs with one of their consultants.

Each of their plans is detailed on their website and it is worth going through this valuable information before you decide about the type of medical insurance you want. They have an extensive network of medical doctors, some of whom also perform minor procedures from their consultation rooms.

Medshield medical aid plans

The plans cover primary health care but also include options for specialist health care and diagnostics should this be necessary.

They also offer group options for companies and unions at the best rates available. This allows for economies of scale which ultimately gives their clients the best service for the lowest price.

Using your medical insurance

It is important to note that not all doctors fall within their network so be sure that the doctor you choose is part of this network or you will find that your benefits may be exhausted sooner than you anticipate.

Once your medical insurance is ready to be used you will receive a card detailing your membership and your dependants along with your membership number. This card must be presented to the medical practice each time you or one of your dependants makes use of a medical service.

Typically, the medical practitioner you consult will submit a claim on your behalf however it is always necessary to ensure that this is done so you don’t end up paying for a medical service out of your pocket if you still have benefits to use.

Should your practitioner not process a claim on your behalf you can do this by submitting your claim yourself on the client zone section of their website. You can also email claims directly to Getsavvi for processing.

Getsavvi assures its members that there will never be a shortfall in their coverage, nor will there be a need for a co-payment. All consultations and medication provided by the medical practitioner are covered. This is good news for members to know, however, this also means that you may need to find a dispensing practitioner to ensure you don’t have to pay for medication from a pharmacy out of your pocket

Their website has all the necessary contact details for queries and claims submissions so familiarising yourself with their website will be useful.