Icebolethu Funeral Cover

The Icebolethu Group is a funeral services provider that has been serving families across South Africa since 2008.

Led by founder and CEO Nomfundo Mcoyi, the company is built on the values of empathy, respect, and dignity, and its mission is to provide affordable and dignified funeral services to all South Africans.

A history of growth and innovation

Since its founding, the Icebolethu Group has grown into a leading funeral services provider in South Africa, with a reliable network of branches and agents across the country.

The company has also been recognised for its innovative approach to funeral services, offering unique products such as the "Icebolethu Drive-Thru" viewing service and the "Icebolethu Virtual Funeral" streaming service.

Corporate Social Responsibility (CSI) initiatives

The Icebolethu Group is committed to making a positive impact. Through its corporate social responsibility initiatives, the company supports a range of local charities and community projects, including the Icebolethu Foundation, which provides education and support to vulnerable children and families.

Exceptional customer service

At the heart of the Icebolethu Group's success is its commitment to exceptional customer service.

With a team of compassionate and knowledgeable professionals, the company ensures that families receive the support and guidance they need during difficult times.

Whether it's arranging a funeral service, handling insurance claims, or providing grief counselling the Icebolethu Group is dedicated to making the process as smooth and stress-free as possible.

A mission to serve 

At its core, the Icebolethu Group is a company that cares deeply about the well-being of its members and the communities it serves.

With a focus on empathy, respect, and dignity, the company strives to provide affordable and dignified funeral services to all South Africans, regardless of their financial means.

Through its commitment to innovation, social responsibility, and exceptional customer service, the Icebolethu Group is setting the standard for funeral services in South Africa and beyond.

They believe in building strong relationships with their clients and the community by investing in its development and well-being.

With over a decade of experience in the funeral industry, they’ve earned a reputation for providing compassionate and professional services to families during their time of need.

They have a team of experienced funeral directors and consultants who are dedicated to ensuring that every aspect of a funeral is handled with care and attention to detail.

Icebolethu Group offers four different funeral cover plans, including Platinum Plus, Gold Plus, Silver Plus, and Casket Plus.

Each plan offers different levels of coverage and premiums, with benefits such as collection of the deceased, storage of the body, washing and preparation of the body, assistance in the registration of death, a casket or coffin, funeral programs, and more.

Funeral cover premiums range from R60 to R205, depending on the plan and the age of the member. Cremation services are also available upon request.

Icebolethu Group’s funeral cover packages

Platinum Plus Funeral Cover: This plan is the most comprehensive and covers all funeral arrangements, including home arrangements, with a two-pole tent, 200 covered chairs, 200 plates, 200 spoons, a gas stove, cooking pots, tables, tablecloths, and 2 buses. The policy also provides R2000 cash and iSave rewards.

Gold Plus Funeral Cover: This plan covers all basic funeral arrangements and includes home arrangements with a two-pole tent, 150 covered chairs, 150 plates, 150 spoons, a gas stove, cooking pots, tables, tablecloths, and 1 bus. The policy provides R1500 cash and iSave rewards.

Silver Plus Funeral Cover: This plan covers basic funeral arrangements, including home arrangements with a two-pole tent, 100 chairs, 100 plates, 100 spoons, a gas stove, cooking pots, tables, tablecloths, and 1 bus. The policy provides R1000 cash and iSave rewards.

Casket Plus Plan Funeral Cover: This plan covers basic funeral arrangements, excluding home arrangements, and has lower premiums as a result. The policy provides R500 cash and iSave rewards.

Tops-ups on offer to tailor your funeral cover even further

• Inkomo + free goat or sheep: This offering provides customers with an option to purchase an Inkomo, a traditional African cow, and receive a free goat or sheep. This is a common cultural practice in some parts of Africa for important events such as weddings or funerals.
• Tombstone: This offering provides customers with the option to purchase a tombstone for their loved one's grave. Tombstones can be customised with names, dates, and even a short message.
• Grave: This offering provides customers with the option to purchase a grave for their loved one. The grave can be customised with a tombstone and other items such as flowers or a small fence.
• Catering: This offering provides customers with the option to have catering services provided for their loved one's funeral. This can include snacks, refreshments, and a full meal for guests.
• Groceries: This offering provides customers with the option to receive groceries during their time of mourning. This can include essential items such as bread, milk, and eggs.
• Courtesy car: This offering provides customers with the option to have a courtesy car provided during their time of mourning. This can be used to transport family members or for other funeral-related activities.
• Accidental death cover: This offering provides customers with accidental death cover, which pays out a lump sum in the event of the policyholder's accidental death. This can help provide financial support to the family during a difficult time.