OUTsurance
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- OUTsurance critical illness cover product
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About OUTsurance
OUTsurance's critical illness cover is a comprehensive insurance policy designed to protect you and your loved ones from the financial strain that a severe illness can cause.
With affordable premiums and a range of benefits, this cover is an ideal solution for anyone seeking peace of mind in the event of a critical illness diagnosis. From cancer to heart attacks, stroke, and more, this cover provides a safety net that can help you focus on your recovery without worrying about the cost of medical treatment.
A footprint of excellence
The company was founded in 1998 to provide South Africans with a new and innovative approach to insurance. Today, OUTsurance is one of the largest insurers in South Africa, with more than 1.5 million policyholders and a stellar reputation for excellent customer service.
They’ve won numerous awards for customer service, including the Ask Afrika Orange Index award for the best short-term insurance company in South Africa.
What they offer: Customisable critical illness cover
With them, you can customise your insurance policy to meet your specific needs. For example, you can choose the level of excess you want to pay, the amount of coverage you need, and the type of coverage you want.
Changing livelihoods for the better
OUTsurance is committed to making a positive difference in the communities it serves. The company has a number of corporate social investment initiatives, including:
- OUTvest, a low-cost investment platform that helps South Africans save for their future
- OUTsurance Schools Challenge, a program that supports education and sports development in schools
- OUTsurance Pointsmen Project, a community development program that provides training and employment opportunities in underprivileged areas
- OUTsurance is also a proud sponsor of the South African Rugby team, the Springboks
OUTsurance is a trend-setting South African insurer that puts you first. Their innovative approach to insurance, outstanding customer service, and unique rewards program make them a great choice for anyone looking for comprehensive and tailored insurance coverage.
OUTsurance Services
OUTsurance’s critical illness cover provides financial protection for you and your loved ones in the event of a serious illness. The main features of OUTsurance's critical illness cover options include:
- Standard Cover – This option covers 35 critical illnesses, including cancer, heart attack, and stroke.
- Comprehensive Cover –This option caters to 121 critical illnesses, including those covered under the standard cover, as well as additional conditions such as blindness, deafness, and Parkinson's disease.
What’s covered under the critical illness plan?
Outsurance offers critical illness cover plans that provide comprehensive protection against a range of illnesses. Their plans cover a wide range of serious illnesses, including cancer, heart attack, stroke, Alzheimer's disease, blindness, deafness, Parkinson's disease, kidney failure, major burns, paralysis, and many others. This coverage ensures that if you are diagnosed with one of these illnesses, you can receive financial support to cover medical expenses, as well as other costs associated with treatment and recovery. The level of coverage you receive depends on the plan you choose.
How much are you covered for with OUTsurance's critical illness cover?
The amount of coverage you receive with critical illness coverage depends on the level of coverage you choose and the premiums you pay.
- Standard cover – Provides coverage of up to R5 million
- Comprehensive cover – Provides coverage of up to R20 million.
Your premiums will be determined by a number of factors, including your age, health status, and lifestyle habits.
Benefits of using OUTsurance
- Financial protection – Critical illness cover provides financial protection for you and your loved ones in the event of a serious illness.
- Customisable plans – OUTsurance offers two different levels of critical illness coverage, so you can choose the plan that best meets your needs.
- No waiting period – There is no waiting period for critical illness coverage, which means you are covered as soon as your policy is activated.
- Tax-free payment – The lump sum payment you receive is tax-free.
- No medical exams – You can apply for critical illness coverage without undergoing a medical exam.
- Lump sum payment – If you’re diagnosed with a critical illness, you’ll receive a lump sum payment that can be used to cover medical expenses or other costs.
OUTsurance – Critical illness cover
- Product Critical Illness Cover
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Customisable Insurance Policies
Offers customisable insurance policies that can be tailored to meet your specific needs. You can choose the level of excess, coverage amount, and type of coverage that suits you best.
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Standard Cover
They offer standard cover, which includes 35 critical illnesses such as cancer, heart attack, and stroke, and comprehensive cover, which extends to 121 critical illnesses, including additional conditions like blindness, deafness, and Parkinson's disease.
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No Waiting Period
There’s no waiting period for critical illness coverage with OUTsurance. As soon as your policy is activated, you are covered.
Benefits of OUTsurance
- Financial protection for you and your loved ones in the event of a severe illness. The lump sum payment received upon diagnosis can be used to cover medical expenses, lifestyle adjustments, or any other costs associated with treatment and recovery.
- The lump sum payment you receive is tax-free.
- Applying for critical illness coverage is simple and convenient. You can apply online through their website or visit one of their branches for a more personalized experience.
- Their 24/7 claims service ensures that you can report a claim at any time, and they strive to settle claims quickly and efficiently.
Securing your financial future with OUTsurance
If you're looking for protection against the financial burden of a critical illness, OUTsurance has you covered. Applying for critical illness coverage is easy and can be done in a number of ways.
One of the easiest ways to apply is through their website. You can fill out an application form online to receive a quick response on your application status. This is a great option for those who prefer the convenience of applying for insurance from the comfort of their own home.
The personal touch
If you prefer a more personal touch, you can visit one of OUTsurance's branches and apply for critical illness coverage in person. This option allows you to discuss your insurance needs with a representative and get more personalised service.
They also offer a 24/7 claims service, which means you can report a claim at any time of the day or night. The claims process is simple and transparent, and OUTsurance aims to settle claims as quickly as possible.
To be eligible for critical illness coverage, you must be a South African citizen or permanent resident between the ages of 18 and 64. You also need to be in good health and not have a pre-existing medical condition that’s likely to result in a claim.
When applying, you'll need to provide your personal and medical information. You may also be required to provide medical reports or undergo medical examinations, depending on your individual circumstances.
Claiming is hassle-free with the best service in the industry
If you need to make a claim on your policy, you can do so by contacting their claims department. They'll guide you through the process and ensure that you receive the support you need.
Paying it forward in times of trouble
OUTsurance also offers a premium waiver benefit so you can waive your future critical illness premiums if you're diagnosed with a serious medical condition. Premiums will be paid on your behalf while you recover, giving you one less thing to worry about.
This benefit is available for policyholders up to the age of 55, and the conditions covered include cancer, heart attack, stroke, and kidney failure, to name but a few. To qualify, you must survive a minimum of 14 days after the diagnosis, and the benefit will only apply to the critical illness covered by your policy.
OUTsurance Contact
Contact Number
- not available
Website
Physical Address
- 1241 Embankment Rd, Zwartkop Centurion Gauteng 0157 South Africa
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Postal Address
- PO Box 8443, Centurion, 0046, South Africa
Opening Hours
- Monday 08:00 – 18:00
- Tuesday 08:00 – 18:00
- Wednesday 08:00 – 18:00
- Thursday 08:00 – 18:00
- Friday 08:00 – 18:00
- Saturday 08:00 – 13:00
- Sunday – Closed