Santam

Santam Insurance holds the dominant position in South Africa's general insurance sector, boasting a significant market share exceeding 22%.

Their extensive range of insurance products and services caters to the diverse needs of over 1 million policyholders, including individuals, commercial enterprises, specialist businesses, and institutions.

Santam's unwavering commitment to responsible and ethical insurance is captured in its brand promise of delivering "Insurance good and proper."

The company operates through five business units, including Santam Personal, Santam Commercial, Santam Specialist, MiWay, and Santam RE, providing a diverse range of general insurance products and services to clients through various channels.

Each business unit offers specialised products and services tailored to the needs of clients in different segments, from personal lines to complex and niche market risks.

Specialised expertise in complex risks

In the realm of insurance, Santam provides comprehensive coverage by offering a wide array of value-added products. Their primary focus is on tailoring policies to suit the unique requirements of each individual client, ensuring that they receive personalised benefits and the flexibility of adjusting excess structures.

Driving success through adaptability

Santam's remarkable success stems from its ability to adapt to a constantly evolving risk landscape while consistently enhancing its offerings and systems.

Their strong competitive position in South Africa is underpinned by a wide geographical presence, robust brand recognition, and an extensive product portfolio.

Santam's steadfast commitment to profitability, bolstered by its scientific underwriting capabilities and proficient management team, has resulted in a track record of consistent underwriting profits.

Strategic international partnerships and diversification

Santam pursues growth through diversification by forging international partnerships and capitalising on its well-established intermediary network.

Efficient capital management, reliable dividends, and a firm dedication to sustainability and responsible business practices further cement Santam Insurance as a trusted and esteemed provider in the insurance market.

Santam's unwavering commitment to ethical and responsible insurance

Santam demonstrates its dedication to ethical and responsible insurance through its anti-bribery and anti-corruption policies, which encompass several business principles.

All Santam employees must adhere to these policies. Additionally, Santam's Ethics Management Programme and Committee identify potential risks and opportunities, while the Santam brand highlights responsible and ethical insurance and has received multiple awards.

Santam’s building insurance provides inclusive protection to safeguard your home against the various risks it encounters on a daily basis.

Whether it be fire, explosion, storm, flood, lightning, burglary, or theft, they know the potential devastation these occurrences can bring. Their reliable insurance policies guarantee the proper safeguarding of your home's structures, fixtures, and fittings.

Experience and expertise in replacement value assessment

Supported by a rich history of 104 years, Santam is dedicated to assisting you in accurately determining the replacement value of your residential property, which encompasses elements such as walls, paving, and swimming pools. They acknowledge the significance of aligning your coverage with the true worth of your assets. In addition to extensive coverage, their building insurance provides an array of supplementary advantages.

These encompass provisions for alternative accommodation if your home becomes uninhabitable, coverage for water-related losses, protection against power surges, provisions for tracing leaks and essential repairs, reimbursement for fire brigade charges incurred to prevent or mitigate damage, coverage for property transfers, professional fees, demolition costs, and rental expenses for alternative accommodation in case your house sustains damage and becomes uninhabitable. Santam's building insurance aims to offer you peace of mind and financial security, ensuring that your home and its contents are thoroughly protected.

Comprehensive protection and peace of mind

With Santam’s building insurance, you can benefit from a wide range of extended benefits carefully designed to offer thorough coverage and peace of mind. They recognise that unforeseen circumstances can disrupt your living arrangements, which is why their policy incorporates provisions for alternative lodging if your home becomes uninhabitable.

Additionally, they provide coverage for water loss, safeguarding you against potential damages arising from leaks or water-related incidents. Their insurance also offers protection against power surges, ensuring that your electrical systems and appliances are covered in case of sudden electrical fluctuations.

Moreover, they go above and beyond by encompassing the expenses associated with tracing leaks and necessary repairs, easing the financial burden of identifying and rectifying potential leaks within your residence. Furthermore, their policy includes coverage for fire brigade charges incurred during their efforts to prevent or minimise property damage, extending the necessary assistance in the event of a fire emergency.

Selling your property?

Santam understands the intricacies involved in property transfers, and as such, its building insurance covers the costs associated with transferring ownership before the legal process of your newly purchased house is finalised. They also take into consideration additional costs by providing coverage for professional fees and demolition expenses, ensuring that you are safeguarded from unexpected financial strains during the process of rebuilding or restoration.

Lastly, should your house sustain damage and become uninhabitable, their policy offers coverage for the costs of alternative accommodation. This ensures that you have access to a secure and comfortable living space while your home undergoes repairs or reconstruction. Their building insurance provides comprehensive protection and support through these extended benefits in various challenging circumstances.