FNB Insurance

As one of the largest banks in the country, FNB offers various products such as personal and business accounts, loans, insurance, investments, and credit cards.

The company is known for its innovative and technologically advanced solutions, which include online and mobile banking, and has a strong presence in the African market.

While most people know about their finance offerings, few know about their extensive range of insurance products. They have a variety of insurance products on offer including life, car, and home insurance.

Values designed to serve you, the customer

One of FNB's key values is customer centricity. The bank strives to always put its customers first and meet their needs in the best possible way. This value is reflected in the bank's products and services, as well as its customer support channels.

Another important value for FNB is innovation. The bank is always looking for new and better ways to serve its customers and improve its operations. FNB has a history of introducing new and innovative products, such as its e-wallet and mobile banking solutions.

Integrity is also a core value for FNB. The bank is committed to conducting its business ethically and transparently and adhering to high standards of corporate governance. FNB aims to build trust and credibility with its customers and other stakeholders through its actions and behaviours.

Finally, FNB places a strong emphasis on teamwork and collaboration. The bank believes that working together as a team is essential for achieving its goals and delivering value to its customers. FNB encourages open communication, constructive feedback, and a culture of continuous learning and improvement.

A corporation that knows where it’s headed

FNB has several plans for the future that are aligned with its vision of being a customer-centric, innovative, and socially responsible financial services provider. One of the bank's key priorities is to continue investing in digital technology to enhance its product offerings and customer experience. This includes expanding its digital banking solutions, such as its mobile app and online banking platform.

It also aims to further strengthen its position as a leader in sustainable finance and corporate social responsibility. The bank has committed to reducing its environmental impact and promoting sustainable practices within its operations and across its value chain. Additionally, FNB plans to continue supporting local communities through various initiatives, such as education and entrepreneurship programs.

In terms of growth, FNB is looking to expand its footprint in other African countries where it currently operates, as well as explore opportunities to enter new markets. The bank also plans to leverage its existing customer base and expertise in areas such as retail and commercial banking to expand its offering of wealth management and investment products.

FNB offers a wide range of insurance products to meet the diverse needs of its customers.

The insurance products include life insurance, funeral cover, debt protection, business insurance, car insurance, home insurance, legal insurance, health insurance, retrenchment, critical illness and disability insurance.

Their home insurance refers to three types of cover that includes home contents, building and their Dynamic Life product which covers your home loan instalments if you are diagnosed with a terminal or critical illness or if you’re disabled or retrenched.

FNB’s home contents versus building cover

Home contents insurance and building insurance are two different products that offer distinct types of coverage. Home contents Insurance covers the contents of your home, such as furniture, appliances, and personal belongings, against theft, damage, and loss.

On the other hand, building insurance covers the physical structures of your home, including fixtures, fittings, and outbuildings, against damages caused by events like fire, hailstorms, and attempted theft.

Building insurance from FNB: Comprehensive cover you can rely on

FNB's building insurance provides comprehensive coverage for the physical structures of your home, including fixtures, fittings, and outbuildings.

The insurance covers damages caused by a range of incidents, including fire, hailstorms, falling objects, and attempted theft. Additionally, the insurance covers liability for injuries sustained by visitors or domestic workers and provides for alternative accommodation if you're unable to stay in your home while repairs are being carried out.

FNB's building insurance also includes coverage for burst pipes, overflowing water apparatus, and damages caused by power outages or load shedding.

However, wear and tear is excluded from the coverage. The insurance does not cover swimming pool cleaning equipment or non-occupied buildings that are vacant for more than 60 consecutive days.

FNB's building insurance is affordable and the premiums are determined based on your risk profile. To qualify for the insurance, you must own the insurable asset and provide proof of residence and your South African ID.