Rating based on 4 reviews

CIA Insurance

Updated
  • All Risk Cover
  • Affordable Insurance
  • Reliable Building Cover
CIA homepage
Author CIA. Screenshot of CIA website.
[Accessed July 12, 2023]

About CIA

CIA Building Insurance Specialists is a top provider of insurance solutions for different types of properties.

It was established as a family-owned business in the late 1990s and has grown into a respected industry leader, dedicated to protecting the core values of buildings. The company aims to protect you and your properties from the effects of disasters such as fire and floods.

Innovative insurance solutions for your home or business

What makes CIA stand out is its continuous drive for innovation and research. This has resulted in the development of its flagship insurance products and services.

They work closely with brokers to offer you a broad range of cover, benefits, and products that are considered the industry standard. With 6 branches nationwide, they’ve built a reputation for providing reliable and personalised service through their highly skilled and accessible decision-makers.

CIA's service is defined by their approach

They take pride in delivering service that is passionate, personable, and productive to clients. With an extensive broker network, CIA connects clients to brokers who have received comprehensive training on its products and services.

Regardless of the type of property insurance required, you can trust CIA to provide the protection you need and the service you deserve.

The dedication of CIA to providing world-class insurance solutions

CIA is a company that is dedicated to providing reliable and efficient services to you, with a focus on protecting properties and ensuring peace of mind.

They value integrity and honesty, reflected in their industry-leading Ombud overturn ratios, which have earned them a reputation as one of the most reputable insurance providers in the industry.

CIA is equipped with a team of experienced and skilled professionals who take pride in their work, ensuring that customers receive fast, efficient, and personalised services.

Proudly partnering with CIA

CIA is underwritten by Compass Insurance Co. Limited, a subsidiary of Hannover Reinsurance Group, one of the largest reinsurers in the world.

They’re also part of the Lireas Holdings Group, a subsidiary of Hannover Reinsurance Group Africa Limited, which further demonstrates their commitment to providing world-class insurance solutions to you.

A reputation of delivering value as a reliable insurer

CIA is a company that is committed to delivering efficient and reliable services to you. Their core values of commitment, integrity, and ability, guide their operations and have earned them a reputation as a reliable insurance provider.

Their partnerships with top-rated reinsurers demonstrate their dedication to excellence and providing world-class insurance solutions.

CIA Services

CIA is committed to providing comprehensive insurance solutions to you, ensuring that your properties are protected against a wide range of risks.

Their homeowners insurance policy is designed to provide peace of mind to property owners, covering free-standing private dwellings on an all-risk basis. This means that you can enjoy your home without worrying about potential losses caused by damage to your property.

Keep your home and belongings safe with CIA building insurance

The policy covers a wide range of risks, including fire, natural disasters such as hailstorms, floods, tornadoes, lightning, earthquakes, tsunamis, accidental damage, power surges, geysers, subsidence, and landslides.

The policy also includes cover for loss of rent, removal costs, and alternative accommodation following damage, as well as theft and malicious damage, including exterior fixtures and fittings.

CIA's commitment to providing comprehensive insurance solutions is reflected in the wide range of risks covered by the homeowners insurance policy. The policy includes full geyser replacement cover, including heat pumps and solar installations, as well as cover for dolomite sites, which are prone to subsidence and landslides.

You can also benefit from full power surge cover, including solar PV and battery backup systems, ensuring that they are protected against unexpected electrical damage. CIA offers a wide range of comprehensive insurance solutions designed to protect properties against various risks. This product will provide you with peace of mind, covering a wide range of risks, including natural disasters, accidental damage, and theft.

Commercial building insurance, also by CIA

CIA has a proven track record of almost 20 years in providing building insurance to protect the investments of those involved in commercial and residential property management. The company offers broadform all risk cover for commercial, industrial and residential buildings, including offices, schools, hospitals, factories, and shopping centres.

The policy covers a variety of risks, including fire, natural disasters, accidental damage, loss of rent, geysers, subsidence and landslide, power surge, public liability, security guards, sprinklers, fire extinguishers, landscaped gardens, fallen trees, water and dehumidification, theft and malicious damage, and generator hire.

It protects against a wide range of risks that may damage or cause harm to the insured building. It covers damages caused by natural disasters such as floods, earthquakes, and hailstorms, as well as loss or damage due to theft and malicious acts.

In addition, it also provides coverage for loss of rent and alternative accommodation if the building becomes uninhabitable following damage. Public liability coverage of up to R100 million is also included in the policy. Overall, CIA's Commercial Building Insurance provides comprehensive protection to commercial and industrial buildings against unexpected events that may result in financial losses.

CIA – Building insurance

  • Product Building Insurance
  • Insurance Options
    A diverse range of insurance products and services for different types of properties, including homeowners insurance and commercial building insurance.
  • Personal Assistance
    They have an extensive broker network that connects you to well-trained brokers who can provide personalised assistance and guidance.
  • World-class Insurance
    They demonstrate their commitment to providing world-class insurance solutions with their reputable underwriting and partnership relationships that contribute to the reliability and credibility of CIA as an insurer.

Benefits of CIA

  • Their homeowner's insurance policy covers a wide range of risks, including fire, natural disasters, theft, and malicious damage while their commercial building insurance provides broad form all-risk cover for various types of buildings.
  • You can enjoy peace of mind knowing that your property is protected against unexpected events. Whether it's damage caused by natural disasters, accidental damage, or theft, their comprehensive coverage ensures that you’re financially safeguarded.
  • Their industry-leading Ombud overturn ratios reflect their dedication to ethical business practices and customer satisfaction.

What you should know when applying for building insurance from CIA

When applying for building insurance from CIA, there are certain questions that you need to answer about the property in question. They’re aimed at determining the level of risk associated with insuring the property.

Necessary information about your property

  • One question asks about construction materials used in the buildings on the property. They need to know whether the structures are constructed using standard materials such as brick, steel, or concrete.
  • Another question relates to the presence of any non-standard structures, such as Wendy houses or lapas that are larger than 10m² situated on the property. The presence of such structures could increase the risk of damage to the property, and therefore affect the cost of insurance. Similarly, the presence of cladding attached to the outside walls of the building, covering an area greater than 10m², could also impact the insurance cost.
  • If the property is used for commercial activities, this could also impact the cost of insurance. Additionally, if the property is used as a holiday residence or is vacant for more than 30 days a year, this could also affect the level of risk associated with the property.

The application process for building insurance from CIA involves a thorough assessment of the property to determine the level of risk involved. By answering these questions truthfully and accurately, property owners can ensure that they receive the appropriate level of insurance coverage to protect their investments.

man holding thumbs up

CIA is a trusted & reliable provider of building insurance

In our review, we found CIA to be a company licensed to provide building insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ CIA is a registered and licensed insurance provider in South Africa: FSP 13890

CIA Contact

Physical Address

  • 13 Riley Rd Bedfordview Germiston Johannesburg Gauteng 2008 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 16:15
  • Tuesday 08:00 – 16:15
  • Wednesday 08:00 – 16:15
  • Thursday 08:00 – 16:15
  • Friday 08:00 – 16:15
  • Saturday – Closed
  • Sunday – Closed