Rating based on 6 reviews

Medihelp

Updated
  • Medical Aid starting from R1,254
  • Excellent Medical Care
  • Affordable Cover
Medihelp homepage
Author Medihelp. Screenshot of Medihelp website.
[Accessed July 10, 2023]

About Medihelp

For more than 117 years, Medihelp has been serving its customers by providing reliable and outstanding medical aid solutions. They pride themselves on offering you up-to-date products and services to meet all your medical needs.

A financially secure medical aid option

Choosing a medical aid that’s financially stable and that can assure its members that their needs are met, is an important aspect to consider.

Their business model enables them to provide you with top-class services at affordable rates.

Furthermore, their strategies on risk management enable them to offer you a contribution reduction should you find yourself in financial difficulty. This is just one of the many ways that Medihelp has to accommodate its members.

What is a self-administered medical scheme?

Medihelp is a self-administered medical aid scheme. This means that the entire scheme is owned by the members.

The members take care of all the administrative responsibilities. These include pre-authorisation, the processing and reimbursement of claims, and conveying with internal members.

Medihelp is essentially a fund for you, by you. You can rest assured that your needs are taken care of by people who have an equal interest in the scheme.

Medihelp plans ahead

As you go through life your healthcare needs change. A young and healthy student may need minimal medical assistance whereas a senior’s healthcare needs may consist of chronic medication or more frequent medical assistance.

Whatever your life stage is, Medihelp has a plan that suits your individual needs. With the many plans they offer, you’re able to change from one plan to another according to the change in your medical needs.

The core of Medihelp’s operations

The basis of how Medihelp operates is simple. They lead you towards the standard of healthcare you deserve. While leading, they listen to what members need and their opinions and they promise to provide you with a high-quality service.

Medihelp Services

Medihelp knows that circumstances change. They understand the needs of their clients and they know and understand the industry well. With them, you can choose the option that works best for you in every aspect needed.

Choose the plan that works for you

Medihelp offers you a range of medical aid plans to choose from. These vary from student plans to comprehensive plans. Choosing the right plan requires you to know what each plan offers.

MedElect Student plan – from R756 per month

  • Day-to-day benefits
  • Health screens and added benefits
  • Extensive hospital care

MedVital plan – from R1,776 per month

  • Day-to-day benefits
  • Trauma coverage, hospital benefits, and more
  • Women/Men’s health
  • Maternity benefits and more

MedMove plan – from R1,254 per month

  • In-hospital care
  • Out-of-hospital care like optometry, dental, and self-medication
  • Emergency cover

MedSaver plan – from R3,024 per month

  • Additional insured benefits
  • Trauma and hospital cover
  • Day-to-day benefits

MedAdd plan – from R2,310 per month

  • Additional benefits insured
  • Hospital and trauma cover
  • Cover for 26 chronic illnesses
  • Day-to-day benefits

Medihelp’s comprehensive plans consist of four plans to choose from namely, MedElect, MedPrime, MedElite, and MedPlus. These plans range between R2,394 and R10,980 per month.

Find your plan and get a quote

Medihelp has a useful tool on its website that you can use to find a suitable plan. When you use this option to find a plan, you’re presented with a set of questions to answer. This gives them a clear idea of what your needs are and how to meet them.

Another handy tool is the quote tab. You simply indicate the service you need and they’ll present you with a quote of what the plan will cost.

Medihelp – Medical aid scheme

  • Product Medical Aid
  • Loan Amount from R1,254
  • Best services
    Best-in-class products and support services
  • Additional Benefits
    Comprehensive plans provide extensive coverage, including unlimited private hospital cover and ample additional insured benefits starting from R2 394 per month.
  • Comprehensive healthcare
    One of the largest medical aids in the country, providing comprehensive healthcare coverage and care to meet your requirements.

Benefits of Medihelp

  • Access to quality private care through their network of healthcare providers. 
  • High claims payment ability
  • Engagement through various platforms, including apps, self-service websites, call centres, and online chats. 
  • Offers excellent private medical care for students, both in and out of the hospital. Includes additional benefits such as cover for health tests starting from R756 per month.

Get the medical aid that cares for you

When you decide on getting medical aid from Medihelp, you can join the scheme by getting a quote and following prompts from there, by speaking to a Medihelp advisor, or by completing the online application.

Complete the online application in 5 easy steps

  1. Go online and navigate to the Medihelp homepage. At the top of the page is a bar with numerous tabs. When you click on the join tab, a dropdown menu will appear. From there you click on apply online.
  2. A window appears asking you to select a language option. Select your preferred language and click continue.
  3. The following page has options relating to your application. Click on the new application tab.

To complete the application, you need to supply them with the following information:

  • Your personal details
  • Contact details
  • If your employer pays a section of the premium you need to supply employer details in full
  • Indicate the plan you prefer
  • Supply all details of the dependant
  • Your banking details
  • If any, supply details of your previous medical aid
  • Complete medical history
  • Sign conditions of membership
  • Upload all requested documentation

Once you’ve completed the application you’re ready to submit it.

Why you should have medical aid

With the rise in the cost of everything in South Africa, having medical aid you can rely on can be very beneficial.

You’ll have the peace of mind that should anything happen, you’re covered. Medical care can become expensive and medical aid gives you the assurance that you’ll receive quality medical care when you need it most.

The benefits of Medihelp

  • The scheme is owned by members
  • They care about your health
  • Medihelp has been in the industry for over 117 years
  • You choose the plan that suits you best
  • When you encounter financial difficulty, they can help

Standing by the communities they serve

  • Medihelp has partnered with the Viva Foundation of South Africa to provide a mobile health clinic that travels to rural areas to provide medical care to those who cannot afford it.
  • Their Community Development Project provides support to local community organizations that focus on health, education, and community development.
  • The Medihelp Foundation supports research and development in the field of healthcare to improve medical treatment and services in South Africa.

Their Community Outreach Programme aims to improve the quality of life for vulnerable individuals, including children and the elderly, through donations, sponsorships, and volunteer work.

Choose a medical aid that chooses you

Medihelp is rooted in its beliefs. They care for their customers like family and pride themselves in providing you with top-quality medical care. Whatever your situation, they have a medical plan to suit your specific needs.

man holding thumbs up

Medihelp is a trusted & reliable provider of medical aid

In our review, we found Medihelp to be a company licensed to provide medical aid products and services, and is regulated under the Financial Sector Conduct Authority.

✅ Medihelp is a registered and licensed insurance provider in South Africa: FSP15738

Medihelp Contact

Physical Address


Postal Address

  • PO Box 26004, Arcadia, 0007, South Africa

Opening Hours

  • Monday 08:00 – 15:00
  • Tuesday 08:00 – 15:00
  • Wednesday 08:00 – 15:00
  • Thursday 08:00 – 15:00
  • Friday 08:00 – 15:00
  • Saturday – Closed
  • Sunday – Closed