21st Century
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About 21st Century
21st Century Life is an established company that specialises in personalised and dignified funerals and financial services.
With over two decades of experience, they’ve become industry leaders. The company takes pride in offering support and guidance to you and your family during difficult times, ensuring a compassionate and comforting experience.
The company’s rich history
Founded in 1998 in Mpumalanga, South Africa, 21st Century Life has been serving the community with affordable services. Their goal is to provide quality funeral services to people from all walks of life. With more than 25 branches across South Africa, they’re easily accessible and available to assist even in remote areas.
They’re committed to their values
The values of 21st Century Life are deeply rooted in the spirit of Ubuntu, emphasising their commitment to trust, care, and understanding. They strive to exceed expectations and be a reliable partner for you during difficult times. Their vision is to support you in giving your loved ones a proper and fitting farewell, putting your needs above everything else.
A company with a mission
The company's mission is to provide simple and accessible funeral policies without complications or unnecessary bureaucracy. They aim to offer high-quality funeral plans that are accessible to everyone. With a dedication to being there for you, 21st Century Life aims to be lifelong partners. Being a company with a mission and value system you can rest assured that you’ll always receive top-class customer service.
What 21st Century do in a nutshell
21st Century Life provides a variety of funeral cover options that can be customised to meet the specific requirements and financial resources of its customers. The company offers coverage ranging from R20,000 to R100,000, and the policies can be tailored for individual, single-parent, or large families.
Get the peace of mind you deserve today
When you purchase a funeral policy through them, you’re investing in peace of mind. Dealing with the loss of a loved one is already emotionally challenging, and with them, the financial burden doesn't have to add to the difficulty. By offering customised insurance quotes, they aim to meet your specific needs and budget requirements. If you contact them, they’ll provide you with a personalised quote for funeral insurance to give you the reassurance you seek during such difficult times.
21st Century Services
21st Century Life offers a variety of funeral cover options designed to meet different needs and budgets.
Whether you require a minimum cover of R20 000 or a higher cover of up to R100 000, they can tailor their products accordingly. Their services are flexible and can be personalised to accommodate individuals, single parents, and large families, providing options that suit specific circumstances.
The 3-in-1 cash funeral concept
Their 1 stop-shop service revolves around the "3-in-1" concept of cash funeral services. Firstly, they offer a cash payout before the funeral, allowing you to make necessary purchases ahead of the funeral service.
Secondly, they take care of organising all aspects of the funeral service, from assisting in booking the grave site to providing luxury family cars on the day of the service. Lastly, they provide a catering service to ensure that catering arrangements are taken care of, alleviating that concern on the day of the funeral.
21st Century’s Premier Funeral Plan
The Premier Plan, introduced by 21st Century Life in 1999, was the first funeral plan to include catering services. The updated plan offers convenience, dignity, and value for money. It provides immediate cash before the death certificate is issued, airtime worth R500, and grocery funds after the certificate is issued.
The catering service includes equipment, staff, and luxury cars. The plan offers several funeral benefits such as collection, preparation and preservation of the deceased, assistance with documentation, casket, spray, night vigil screen and stand, grave marker, funeral programs, enlarged photo, church decoration, hearse, and family cars.
The cemetery decor includes a tent, gazebo, chairs, carpets, lowering devices, and bottled water. The catering assistance provides plates, cutlery, a gas stove, pots, matsogo/Izandla, and utensils. The Premier Plan costs R100 per month and has terms and conditions.
Funeral plans for Zimbabweans living abroad
Tsigiro Usekelo is a repatriation service designed for Zimbabweans living in the diaspora, providing benefits such as repatriation from anywhere in South Africa to Zimbabwe, transportation for family with refreshments, up to R10,000 in cash, and a burial service by Old Mutual Funerals in Zimbabwe for R120 a month.
The package also includes storage, coffin, and other benefits in line with the Department of Health’s Regulations for a dignified send-off. The policy has a 6-month waiting period for death due to natural causes, and repatriation benefits apply to the main member, spouse, and dependents on the main policy.
21st Century – Funeral cover
- Product Funeral Cover
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Funeral Cover Plans
A variety of funeral cover options can be customised to meet specific requirements and financial resources with coverage ranging from R20,000 to R100,000 and policies can be tailored for individuals, single parents, and large families.
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Quality Insurance Options
Their mission is to provide simple and accessible funeral policies without complications or unnecessary bureaucracy.
Benefits of 21st Century
- They offer customised funeral insurance quotes that meet your specific needs and budget requirements, providing financial protection during difficult times.
- A range of funeral service packages are designed to meet different needs and budgets and their services are flexible and can be personalised.
- Their dedicated claims department guides you through the process, ensuring efficient processing and prompt resolution.
- Various value-added services to ease the burden during difficult times including comprehensive funeral arrangements, access to fully equipped mortuaries, catering services, provision of marquees and stretch tents, and assistance with church and cemetery decor.
21st Century takes care of every detail to ease the burden during difficult times
21st Century understands the importance of a hassle-free experience when it comes to applying for insurance. They’ve made the process easy and accessible to all South Africans, ensuring that everyone can have access to the financial protection they need.
The different options you have to apply
To ensure that you have access to insurance, they offer different ways to apply. These include applying online through their website, visiting one of their branches and speaking to a consultant, or requesting a call-back from one of their agents.
Requirements that you need to meet to be eligible
To apply you must be a South African citizen or have a valid work permit, be between the ages of 18 and 64 years old, and have a valid South African ID or passport.
For the cover you deserve, ensure you have the right paperwork
To apply for insurance, you need to provide them with a copy of your South African ID or passport, proof of residence, such as a utility bill or bank statement, proof of income, such as a payslip or bank statement, and any other documents that may be required depending on the type of insurance you’re applying for.
Their hassle-free online application process
21st Century Life has made it easy to apply for insurance online. Here's how:
- Visit their website and select the type of insurance you want to apply for.
- Enter your personal details and answer the necessary questions.
- Upload the required documents.
- Submit your application.
How to make a claim
In the unfortunate event of a claim, they have a simple and hassle-free claims process. You need to contact their claims department as soon as possible, provide them with all the necessary information and documentation, and they’ll guide you through the process and ensure that your claim is processed efficiently.
Their value-added services
During the difficult time of loss, they provide comprehensive funeral services and arrangements to ease the burden on your mental and emotional well-being. They handle every detail of the funeral planning process, including gravesite bookings and conducting the funeral service. They offer essential components such as two family cars, a hearse, and a coffin, ensuring that they’re with you every step of the way.
In unforeseen circumstances, their funeral cover includes the removal of the deceased's body to their top-notch storage facilities across the country. They provide coverage for both local and international repatriations, offering their quality services to everyone, even those without policies. With their service, they ensure that you never feel alone during such challenging times.
Mortuaries with world-class standards
They boast more than 15 fully equipped mortuaries that meet world-class standards and comply with industry regulations. Strategically situated nationwide, these mortuaries offer reliable and professional services.
To give your loved one a dignified send-off, they offer a wide range of coffins and caskets suitable for different budgets and preferences. Additionally, their fleet of luxury vehicles and imported hearses are covered to transport the bereaved family comfortably and with ease.
Catering from the top shelves
Understanding that dealing with grief can make it challenging to manage other aspects of the funeral, 21st Century provides catering services to alleviate that burden. They cater to all funerals, offering anything from bottled water to soft drinks, ensuring hospitality and comfort during this time.
A tent for any occasion
Whether you’re conducting an all-night wake or holding a funeral service, they provide modern marquees and stretch tents to accommodate your needs. They’re committed to delivering high-quality hospitality, even covering the design and printing of the funeral program. They aim to ensure that you feel cared for and supported throughout the process.
In honouring your loved ones' legacy, 21st Century takes care of the church and cemetery decor on the day of the funeral. They understand the importance of celebrating their lives and strive to create a meaningful and memorable tribute.
21st Century Contact
Physical Address
- 410 Janadel Ave, Halfway Gardens Midrand Gauteng 1686 South Africa
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Postal Address
- PO Box 7116, Halfway House, 1685, South Africa
Opening Hours
- Monday Open – 24 Hours
- Tuesday Open – 24 Hours
- Wednesday Open – 24 Hours
- Thursday Open – 24 Hours
- Friday Open – 24 Hours
- Saturday Open – 24 Hours
- Sunday Open – 24 Hours