Rating based on 6 reviews

Oneplan

Updated
  • Flexible Cover
  • Easy Online Claims
  • No Vehicle Inspections
Oneplan homepage
Author Oneplan. Screenshot of Oneplan website.
[Accessed June 21, 2023]

About Oneplan

When looking for car insurance you may not have considered Oneplan. Here we take a look at why they may suit your needs better than their competitors.

Who is Oneplan?

They're an insurance company based in Sandton, Johannesburg and have been around for over a decade under the CEO Michael Otten. Bryte Insurance Company is the underwriter.

It’s all about choice when it come to car insurance

They've put the control literally back in your hands with a smartphone app that you can use to adjust your cover to suit you and your budget, using the special sliding scale.

You can choose to pay only a percentage of your vehicle's value, from 5% to 95%, and can change, stop, or increase your cover from month to month, instantly.

Putting you back in the driving seat

Unlike other companies that will just increase your premiums year after year, Oneplan believes in empowering you to choose how much you want to pay, which is why the app was developed, using the latest cutting-edge technologies. You can use the app to sign up, make claims and manage your policy.

Pay only what you can afford

Affordable premiums you can control easily in the app, starting and stopping them, or adjusting your amount as needed.

Process a claim correctly, with enough clear images, and they'll even waive their administrative excess.

Benefits of choosing Oneplan car insurance in South Africa:

  • Affordable premiums: Oneplan's car insurance policies are designed to be affordable and flexible, with customisable coverage options to suit your needs and budget.
  • Comprehensive coverage: Oneplan offers comprehensive coverage that protects you against a wide range of risks, including accidental damage, theft, and third-party liability.
  • Quick claims process: Oneplan's claims process is designed to be quick and hassle-free, with online claims forms and 24-hour claims helpline.
  • No paperwork: Oneplan is a paperless insurer, which means all your policy documents and claims information are stored online, making it easy to access and manage.
  • Flexibility: Oneplan's policies are designed to be flexible, with the ability to adjust your coverage or excess levels at any time.
  • Roadside assistance: Oneplan's car insurance policies come with optional roadside assistance, which provides you with 24/7 emergency assistance in the event of a breakdown or accident.
  • Affordable excess fees: Oneplan's excess fees are affordable, and you can choose to pay a higher excess fee in exchange for a lower monthly premium.
  • Personal accident cover: Oneplan's car insurance policies come with personal accident cover, which provides you with financial compensation in the event of accidental injury or death.
  • No hidden fees: Oneplan is transparent about its fees and charges, with no hidden fees or surprises.
  • Innovative technology: Oneplan uses innovative technology, such as its Onecard, which allows you to access your policy information and claim payments instantly.

Oneplan Services

Oneplan is different because they're passionate about making your life better, and simplifying insurance, so you have more money and less stress. They want you to have a great experience.

  • Oneplan has an easy signup process that only takes a few minutes, by downloading the app, signing up online, or requesting a callback.
  • No car inspection. You only need to take a photo of it and upload it on the app.
  • Claims are paperless and hassle-free, done via the app.
  • Payments can be made on your credit card.
  • They've gone the extra mile to ensure their product is accessible, upfront and honest.
  • It's affordable while maintaining quality.
  • You can chat with an advisor on the app.
  • Simplified wording of documentation.
  • Fast claims process and get an answer instantly.
  • They only cover private use passenger vehicles up to 3.500kg and for up to 7 passengers.
  • Get 3rd party liability cover to the value of up to R2, 5 million.

On-the-go exclusive option

You can cover and protect the things you care about while out, i.e. insure the small items you take out of your home. Insure things easily, using the Oneplan app, only when you need cover.

Important: This feature is only available for existing Oneplan clients with active policies.

Get temporary cover for:

  • Handbags
  • Cameras
  • Laptops
  • PlayStation etc
  • GPS devices
  • Wheelchairs
  • Prams
  • And more

How to save (even more) on your car insurance 

It's always the right time to save money on vehicle insurance. We share some cost-cutting tips from the pros.

Don't claim for small expenses

If you keep claiming for small dents and scratches, your insurer will want to raise your premium, because your risk profile is increased. Pay for smaller expenses out of your finances, if you can. This keeps your risk profile lower, which makes for a better insurance history when you want to negotiate future premiums.

Keep your comprehensive cover

Did you know that out of the 10 million cars on South African roads, only a quarter have car insurance?

What's covered by comprehensive insurance

  • When you're responsible for damaging somebody else's vehicle or property.
  • For damage to your car.
  • In case of theft, storms, floods or fire.

You can choose the excess you want

Oneplan will let you decide what excess you want, so you're always in control. You can choose an excess of between 5 and 70% of possible future claims if you want your premiums to decrease in exchange for a higher excess, or the other way around.

Oneplan – Car insurance

  • Product Car Insurance
  • Smartphone App
    Their smartphone app puts the control of your car insurance in your hands. You can adjust your cover to suit your needs and budget using the special sliding scale. You can change, stop, or increase your cover from month to month instantly, giving you control and flexibility.
  • Cutting-edge Technologies
    They use cutting-edge technologies to empower you. Their app allows you to sign up, make claims, manage your policy, and access policy documents and claim payments instantly.
  • Choose the excess you want
    They allow you to choose the excess you want, ranging from 5% to 70% of possible future claims. You have the flexibility to adjust your excess level, which can impact your premiums.
  • Hassle-free Claims
    Oneplan's claims process is paperless and hassle-free. Claims can be processed quickly and easily through their app.

Benefits of Oneplan

  • Their car insurance policies are designed to be affordable and offer value for money. 
  • They offer comprehensive coverage that protects you against various risks, including accidental damage, theft, and third-party liability.
  • The services are designed to be convenient and easily accessible. The app allows you to manage your policy, make claims, and communicate with advisors.
  • They believe in transparency and strive to provide a great customer experience. They offer simplified wording of documentation, transparent fees with no hidden charges, and fast claims processing.

Joining the Oneplan family

Signing up is an easy process and can be done in a few different ways:

  • By clicking on 'sign me up' on the website.
  • Select the 'call me back' button, if you need more information.
  • By downloading the app and chatting online with one of the teams of top-rated advisors.
  • Alternatively, you can chat with them on WhatsApp.

Here's what's new and different about Oneplan:

You can make a claim quickly and easily from your smartphone. There's no need for calling a call centre or holding. Just:

  1. Log in to the app.
  2. Enter the policy number and password and click 'login'.
  3. Use the icons on the menu to choose 'Car and Household Policy'.
  4. Use the icons to choose 'My Claims'
  5. Choose 'Load Claim'.
  6. Choose 'Select Vehicle'.
  7. Choose which vehicle you need to claim.
  8. Fill in the incident information indicated. Upload photos of the incident by choosing 'Upload Images' in the field ' Motor Accident'.
  9. Don't forget that if you take pictures at the scene, they'll waive the R2500 Admin Fee. So ensure all photos are clear and cover all angles of the accident.
  10. When you're finished, choose 'Process Claim'.

Keep your insurer informed

Let them know when things change because it could lower your premiums. E.g if you now work from home instead of commuting, and your driving and parking habits have changed, chat with an advisor about lowering your premiums.

Security as an investment 

  • You may not feel like buying things to lower your premium, but it's worth it. Much of your premium depends on how safe your car is while being driven, and when parked.
  • If you park in a secure garage, check your locks and if you can afford it, installing cameras is a great idea.
  • If your car is parked on the road, make sure you have a vehicle tracker and that your insurer knows. Consider sharing the cost of a community car guard at night.
  • It pays to be a safe driver. Find out if your premiums will decrease if you complete an advanced driver's course.

What to expect: Making a claim on your car insurance policy

Making a claim is a straightforward process. Firstly, report the incident immediately to Oneplan's claims department either by calling their 24-hour claims helpline or by filling out an online claims form on their website.

Provide all the relevant information about the incident, including the date, time, location, and nature of the damage or loss.

Their claims team will assess your claim and may ask for additional information or documentation to support your claim. 

Once your claim has been approved, Oneplan will provide you with a settlement amount and arrange for repairs or replacement of the damaged or lost item. You may need to pay an excess fee as agreed in your policy.

Oneplan Contact

Physical Address

  • 2nd Floor, South Tower Nelson Mandela Square Corner Maude & 5th Street Sandton City Johannesburg Gauteng 2014 South Africa
  • Get Directions

Postal Address

  • PO Box 652075 Benmore , Johannesburg, 2010, South Africa

Opening Hours

  • Monday 08:30 – 17:00
  • Tuesday 08:30 – 17:00
  • Wednesday 08:30 – 17:00
  • Thursday 08:30 – 17:00
  • Friday 08:30 – 17:00
  • Saturday 08:00 – 12:00
  • Sunday – Closed