Rating based on 6 reviews

Santam Business Insurance

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  • Simplified Business Insurance
  • Value-added Benefits
  • Quick Online Quotes
Santam homepage
Author Santam. Screenshot of Santam website.
[Accessed July 12, 2023]

About Santam

Santam is a leading South African insurance company that was established in May 1918. Their mission is to provide innovative, reliable, and tailored insurance solutions that effectively meet the needs of clients across various industries.

With more than 6,000 dedicated employees, Santam has grown to become a trusted provider of business insurance solutions to clients across South Africa. They have a long-standing reputation for excellence, expertise, and integrity in the insurance industry.

A wealth of business insurance options, under one umbrella

Santam offers various business insurance solutions, including comprehensive commercial property, professional indemnity, liability, travel insurance, and others. They understand that every business is unique, and therefore customise their products to meet your specific needs.

Santam’s business insurance solutions are designed to provide comprehensive coverage for businesses across various industries, including manufacturing, construction, retail, hospitality, and more. Whether you’re looking for coverage for your physical assets, liability, or financial protection, Santam has a solution tailored to your specific needs.

Young at heart

One of the reasons why Santam has become the go-to insurance provider for businesses across South Africa is due to its commitment to innovation.

They have a team of experienced and dedicated professionals who are constantly working to develop new and innovative insurance solutions that meet the changing needs of your business.

The service you deserve: Exceptional customer support

Santam is also committed to providing exceptional customer support. The company’s customer service team is available to provide assistance and answer any questions or concerns that you may have. Santam also offers online tools and resources that make it easy for you to manage your policies and make claims.

Apart from its commitment to innovation and customer service, Santam is also committed to sustainability. The company is conscious of its impact on the environment and takes steps to minimise its carbon footprint. Santam also supports various community projects and initiatives that promote child art, support for risk-resilient communities, and staff volunteerism.

Santam Services

When it comes to business insurance Santam is committed to always offering you up-to-date and relevant services. They make it their mission to put your financial well-being first.

Santam’s specialised services offering

They offer property insurance to protect your business premises, including buildings, machinery, equipment, and stock. This covers you for loss or damage caused by fire, theft, flood, and other perils. The liability insurance covers your business against legal liabilities that may arise from third-party claims for property damage, bodily injury, or advertising injury.

The liability insurance policies include general, product, and professional liability. The motor insurance provides comprehensive motor insurance to cover your business vehicles against theft, accidents, and other damage. It also covers third-party liabilities arising from accidents.

They make business security their business

Business interruption insurance protects against loss of income due to interruption of business operations caused by an insured peril such as fire, flood, or theft. Their cyber insurance protects your business against cyber-attacks, data breaches, and other electronic risks.

Their marine insurance offers cover if you're involved in the import and export business and provides coverage for loss or damage to goods during transit by sea, air, or land. The engineering insurance covers your business equipment and machinery against breakdowns and other risks and includes cover for material damage, contractor's plant, and machinery breakdown.

Comprehensive cover for every need: Hospitality and personal accident cover

Their hospitality insurance is designed to cover businesses in the hospitality industry, including hotels, lodges, guesthouses, and restaurants and covers loss or damage to property, loss of income due to interruption of business operations, and third-party liabilities.

Santam’s personal accident insurance protects against accidental injuries and disabilities that may prevent employees from working and covers medical expenses, disability benefits, and death benefits. Finally, their employee benefits offer a range of employee benefit solutions to help you attract and retain top talent. These include group life, disability, and funeral cover, retirement funds, and healthcare plans.

Santam – Business insurance

  • Product Business Insurance
  • Business Insurance Solutions
    A wide range of business insurance solutions, including commercial property, liability, professional indemnity, travel insurance, and more.
  • Claims
    Their customer service team is readily available to address any questions or concerns. They offer online tools and resources to manage policies and make claims conveniently.

Benefits of Santam

  • Provides customised insurance solutions to meet specific requirements. Whether it's physical asset coverage, liability protection, or financial safeguarding, they have tailored solutions to ensure comprehensive coverage.
  • Their long-standing reputation for excellence, expertise, and integrity in the insurance industry gives businesses confidence in their services.
  • You can easily select the desired insurance type, complete the online application form, and receive a tailored quote. The process is designed to be stress-free and efficient.
  • They offer online policy management, expert advice on risk management, and assistance in case of unforeseen incidents

Protect your business with Santam: Easy online application and expert support

The application process for Santam business insurance is designed to be straightforward for you, the business owner.

Firstly, you need to visit the Santam website and choose the type of business insurance that best suits your needs. Once the type of insurance is selected, you can complete an online application form, providing important details about the business, such as the type of business, size, turnover, location, and risk management measures in place.

Complete the form and wait for the call

After completing your online application, a Santam consultant will contact you to discuss the requirements and provide a quote tailored to your needs. Once you accept the quote offered, the insurance policy will be finalised, and you'll receive your policy documents.

There for you with advice and support

Santam also offers you ongoing support, including the ability to manage your policy online, access expert advice on risk management, and claim in the event of an unforeseen incident. The application process for Santam business insurance is designed to provide you with a simple and stress-free experience and ensure that your business is adequately protected.

The secret to Santam’s success

Santam's success is attributed to its world-class underwriting capabilities and an experienced management team. The company's specialist business provides a wide range of complex insurance covers, showcasing its pool of specialised skills and knowledge. Their integrated systems and processes enable it to proactively address regulatory changes, creating barriers to entry for new players.

The company emphasises growth through diversification. Its partnership with SEM, along with Santam Re and Santam Specialist, offers strong international diversification capabilities. The recent Saham transaction is expected to accelerate Santam's presence in Africa.

Its online life and business insurance offerings through MiWay attract new policyholders in the country. While acquisitive growth opportunities in the local market are limited due to its dominant position, Santam remains focused on organic growth. This involves leveraging their established intermediary network, integrating with Sanlam's distribution network, and developing the Santam direct distribution channel.

Trusted by 80% of listed companies

Whether you are a small business owner or a large corporation, Santam has the experience and expertise to provide the coverage you need to protect your business and its assets.

man holding thumbs up

Santam is a trusted & reliable provider of business insurance

In our review, we found Santam to be a company licensed to provide business insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ Santam is a registered and licensed insurance provider in South Africa: FSP3416

Santam Contact

Physical Address

  • 1 Sportica Crescent Tyger Valley Bellville Cape Town Western Cape 7530 South Africa
  • Get Directions

Opening Hours

  • Monday 09:00 – 17:00
  • Tuesday 09:00 – 17:00
  • Wednesday 09:00 – 17:00
  • Thursday 09:00 – 17:00
  • Friday 09:00 – 17:00
  • Saturday – Closed
  • Sunday – Closed