Rating based on 8 reviews

AIG

Updated
  • Multinational Insurance
  • Cyber Liability Cover
  • Reliable Business Insurance
AIG homepage
Author AIG. Screenshot of AIG website.
[Accessed July 11, 2023]

About AIG

Since 1962, AIG has been a prominent insurance company in South Africa, with offices throughout the country and providing insurance coverage for many of the country's leading businesses, government organisations, mid-sized and smaller companies, as well as individuals.

AIG is widely recognized for its reputation of trust and innovative product offerings, which encompass a broad range of options. To enhance its offerings in South Africa and Africa, AIG is able to leverage its international expertise.

Insight into the history of AIG South Africa

AIG's team focused on client engagement is dedicated to providing customised global and domestic insurance, risk financing, and risk management solutions for large multinational clients.

The team strongly believes that building strong partnerships with brokers and clients is crucial for addressing client needs and creating sustainable solutions that provide long-term value. AIG is committed to understanding what its clients value and being able to clearly communicate specific needs for solution architecture and delivery.

With a history of more than 50 years in South Africa, AIG has established itself as a reliable partner for many businesses and individuals seeking insurance solutions.

AIG's wide range of products and innovative offerings, along with its commitment to establishing strong relationships with clients and brokers, have made it a leading insurance provider in the industry. As AIG continues to expand and improve its offerings, it is well-equipped to meet the changing needs of clients not only in South Africa but also in other parts of the world.

Giving back to the community

AIG places importance on both the career development of its employees and contributing to the community. The company understands that a job should be part of a bigger picture that inspires people to grow and have a positive impact outside of work. Therefore, AIG promotes and supports its employees' involvement in charitable causes and volunteering.

Through its investment in the community, AIG aims to create a meaningful and long-lasting impact. This approach benefits not only the community but also motivates and engages employees to be more committed to the company's values and goals.

AIG Services

AIG South Africa provides specialised risk management services and solutions to help clients identify, assess, and manage risks. Their experts work with clients to develop risk management strategies and provide insights into emerging risks.

In addition, AIG South Africa offers claims management services to help clients efficiently and effectively manage claims. Their claims team is available around the clock to assist clients in the event of a loss and work towards a prompt resolution. AIG is committed to providing innovative, reliable, and high-quality services to help clients protect their assets and manage their risks.

Tailored products and services

AIG South Africa provides a wide range of insurance products and services designed to meet the unique needs of businesses of all sizes.

The company's tailored solutions provide protection against unforeseen risks, allowing businesses to focus on growth and expansion. With its global network and expertise, it is well-positioned to provide reliable insurance solutions that help businesses thrive.

With a deep understanding of local markets and global expertise, AIG South Africa is able to provide customised insurance solutions to all clients, no matter where they operate.

By providing tailored products and services, AIG South Africa can help businesses manage risk, protect their assets, and achieve their goals, ultimately contributing to the growth and success of the South African economy.

Business insurance products offered by AIG South Africa

AIG South Africa offers a wide range of business products. These include Accident & Health insurance, which can be customised to suit the needs of small domestic companies as well as large multinational corporations. They also offer financial lines products to protect companies from board-level exposures, and tailored liability insurance solutions for organisations of all sizes.

AIG's marine cargo insurance provides a global network for international trade, while multinational insurance allows for conducting business confidently, whether operating in two countries or 200. AIG's property insurance offers global property insurance solutions, industry knowledge, and local expertise.

Their SME products offer flexible multi-line insurance to cover small and medium-sized businesses with essential protection.

AIG – Business insurance

  • Product Business Insurance
  • Reliable Insurance
    They’re known for providing reliable insurance coverage and leveraging their international expertise to enhance their offerings in South Africa and Africa.
  • Risk management
    Focused on client engagement and is dedicated to providing customised global and domestic insurance, risk financing, and risk management solutions.

Benefits of AIG

  • Provides specialised risk management services and solutions to help you identify, assess, and manage risks. Their experts work with you to develop risk management strategies and provide insights into emerging risks.
  • They provide customised solutions that protect against unforeseen risks, allowing businesses to focus on growth and expansion.
  • They provide customised insurance solutions to clients operating in various countries. They combine their international network with local expertise to deliver reliable and comprehensive insurance coverage.
  • A team of claims handlers dedicated to providing prompt and professional assistance throughout the claims process. They strive for fast and cost-efficient claim resolutions, delivering superior service to help claimants mitigate their losses.

Requirements when applying for a business insurance at AIG South Africa

To qualify for business insurance at AIG South Africa, you need to provide information about your business, including its nature, size, and industry.

The insurance provider will also consider factors such as the location of your business, the type of assets you want to insure, and your business’s risk profile. Based on this information, they will tailor a policy to meet your specific needs and requirements.

To qualify for business insurance, you’ll need to pay a premium based on the level of coverage you require. AIG South Africa offers various payment options, including monthly or annual payments, to make it easier for businesses to manage their cash flow.

It's essential to note that AIG also provides risk management services to help businesses identify and mitigate potential risks before they occur. By taking a proactive approach to risk management, businesses can minimise the likelihood of claims and maintain lower insurance premiums.

How to apply for business insurance?

To apply for business insurance visit their website or contact their customer service. Their team of underwriters will use this information to create a tailored insurance solution that meets your specific needs.

Once you’ve provided all the necessary information, AIG South Africa will give you a quote for your insurance premium. If you agree with the quote, you’ll need to sign an agreement and pay the premium to finalise the insurance policy.

Claim process in case of an emergency

AIG has a team of claims handlers ready to provide prompt and professional assistance throughout the claims process. There are various ways to submit a claim, including using the ‘submit a claim’ button on their website, calling the numbers provided, or completing a claim form found under ‘Claim Forms’.

It's important to use the appropriate email addresses for each line of business when submitting a claim form. Within 4 hours, AIG acknowledges receipt of the claim, providing a claim number and details of the dedicated claims examiner assigned to it.

If important information is missing, they will notify you and explain why the claim cannot be registered. Once assigned, the dedicated claims examiner will contact you within 24 hours to provide an update on the claim status and request any necessary information or documentation. AIG strives to ensure a smooth and efficient claims process for their clients.

AIG's claims organisation is committed to fast and cost-efficient claim resolutions, delivering superior service while helping claimants mitigate their losses. Their priority is to resolve claims as quickly as possible. AIG South Africa's responsive claims process ensures that claimants receive dedicated and efficient service throughout the entire claims process.

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AIG is a trusted & reliable provider of business insurance

In our review, we found AIG to be a company licensed to provide business insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ AIG is a registered and licensed insurance provider in South Africa: FSP 15805

AIG Contact

Contact Number

E-Mail

Website

Physical Address


Postal Address

  • PO Box 31983, Braamfontein, 2017, South Africa

Opening Hours

  • Monday 08:00 – 16:30
  • Tuesday 08:00 – 16:30
  • Wednesday 08:00 – 16:30
  • Thursday 08:00 – 16:30
  • Friday 08:00 – 16:30
  • Saturday – Closed
  • Sunday – Closed