MiWay Business Insurance

MiWay is a company that provides insurance services that cater to various aspects of life, such as motor, household, homeowners, business, and liability cover.

Their objective is to provide you with insurance that is customised to your requirements and affordable, along with a claims process that is easy and effective, flexible excesses, and round-the-clock customer service. They strive to create a top-tier financial service enterprise that provides exceptional service, valuable products, fair treatment, and generates an outstanding return on investment for their shareholders.

MiWay: The revolutionary online-enabled insurer in South Africa

MiWay is unique as they’re the first online-enabled non-life insurer in South Africa, offering an end-to-end online quoting, buying, and policy management facility. Harnessing the power and convenience of the internet, they aim to empower South African consumers to manage their financial services portfolio online or through their telecentres at their convenience.

The company is fanatical about delivering an awesome customer experience and is passionately committed to keeping promises and delivering great service in an open and transparent manner. To ensure they deliver great service, they developed a dedicated page on their website for clients to openly comment on their experiences, good or bad.

MiWay's core values

MiWay is a company that is defined by its values, which guide its actions and behaviours towards clients, business partners, and each other.

Every MiWay-an is committed to living out these values, which include accountability, a positive attitude, energy, freedom, and professionalism. They’re committed to delivering an awesome customer experience and are always open to customer feedback, good or bad. In line with its commitment to service delivery, and strive to uphold its core values in its interactions with clients, always performing its work with respect, dignity, and impartiality, and finding innovative ways to improve its service delivery.

MiWay also has a Code of Ethical Conduct, which guides their relationships with all stakeholders, outlining commitments to them, including acting with integrity, honesty, and fairness, complying with all applicable legislation and industry codes, and valuing the rights and dignity of others and the environment.

The Code also outlines commitments to customers, including ensuring that products and services are designed to meet customer needs and targeted accordingly, providing clear information and suitable advice, and protecting their property and information.

Furthermore, the company ensures that its employees work in an environment that is free from unlawful discrimination or harassment and subscribes to the principle of transformation and equal opportunities.

Their commitment to good governance practices, confidentiality, and mitigating conflicts of interest, and using resources responsibly and effectively, reflects their commitment to the ethical conduct that underpins their values. By adhering to these values and commitments, they aim to build strong relationships with its customers, business partners, and stakeholders while maintaining its reputation as a reliable and trustworthy company.

MiWay offers a range of products and services to help businesses find the right insurance cover that suits their needs.

They are committed to providing world-class service and support to their customers, with access to emergency roadside and office assistance services, cover for the replacement of locks and keys, and the option to choose between a fixed standard excess or a percentage excess that can be adjusted to suit your financial needs.

The company also offers insurance cover for all business vehicle needs, environmental liability cover, professional liability insurance, business property cover, business interruption cover, staff dishonesty cover, all-risk cover, broadform liability cover, and personal accident cover.

Business property insurance

MiWay offers business insurance to protect businesses from financial losses due to damage or loss of assets related to the business premises. It covers assets such as office contents, electronic equipment, specialised equipment, and stock against accidental and intentional damage, impact, theft, acts of nature, fire and explosion, geyser and pipes damage, and loss of water. It further covers fixed structures such as the office, outbuildings, fixtures, and fittings. It includes standard cover and optional add-on covers for generators, battery systems, glass, and signage.

Office Contents insurance covers furniture, stationery, and other valuables in the office, and includes optional add-on covers for documents and tenant liability. Stock insurance protects items such as raw materials, goods, and trade stock against damage or theft. It includes optional add-on covers for deterioration of stock, power surges and dips, shoplifting, and more.

Electronic and specialised equipment insurance covers specialised equipment or tools and includes optional add-on covers for additional cost of working and incompatibility cover. Money insurance protects money kept on business premises, including optional add-on covers for after-trading hours, cash-in-transit, and off-site trading.

Business interruption insurance from MiWay

MiWay's Business Interruption insurance covers financial losses due to an interruption in business, such as a natural disaster or fire at the business premises. For an additional premium, the policyholder can choose to be covered for a higher limit or a longer period, including fixed expenses, loss of operating profit, and additional working expenses.

Optional add-on products include coverage for public services and telephone connections, prevention of access, and specified suppliers/subcontractors. This insurance provides peace of mind that your business can continue running despite unexpected interruptions.

Specified and Unspecified All-Risk business insurance

MiWay's Business All Risk cover offers comprehensive protection for items belonging to the policyholder that is usually taken away from or worn outside of the business premises. This cover extends to unintentional loss or damage and is valid worldwide.

MiWay offers two types of All Risk cover: Unspecified All Risk, which covers a range of items that may change frequently, and Specified All Risk, which covers individual items specifically listed. Optional add-ons include cover for machinery breakdown, reinstatement of data/software, and power surges and dips, depending on the items added to the policy. Fill in your details to get a quote today.