Rating based on 11 reviews

Discovery Business Insurance

Updated
  • Tailored Insurance Products
  • Added Benefits
  • Comprehensive Plans
Discovery homepage
Author Discovery. Screenshot of Discovery website.
[Accessed July 11, 2023]

About Discovery

Discovery is a South African financial services organisation that has made significant strides in the healthcare, insurance, and wellness markets.

Overview of Discovery and their shared-value model

Since its establishment in 1992, the organisation has been guided by a clear purpose to enhance and protect people's lives and make them healthier.

Discovery has achieved this through the shared-value insurance model, which seeks to provide better health and value for clients, superior actuarial dynamics for the insurer, and a healthier society. To achieve its core purpose, Discovery has a deep understanding of the challenges that threaten people's health, wealth, and safety.

Providing business solutions for environmental problems

The shared-value insurance model is centred on creating an environment that supports and encourages healthy living, providing personalised services to meet clients' needs, and adopting innovative ways to manage risk.

As an organisation, Discovery is committed to leveraging technology and data analytics to better understand and manage risk. With a focus on improving outcomes for its clients and society, Discovery is an excellent example of how organizations can create value while contributing positively to the communities they serve.

What products and services does Discovery offer?

Discovery is a South African company that dominates the financial services industry with its market-leading businesses. These businesses include Discovery Health, which manages over 39% of South African medical scheme memberships, and offers non-medical products such as gap cover and healthy company.

Discovery Life provides life, disability, income protection, severe illness, and funeral cover to both individual and business clients. Discovery Insure offers innovative car, home, and business insurance, and has over 290,000 cars insured in South Africa.

Discovery Invest offers flexible investment plans to retail and corporate clients and has over R120 billion in assets under administration. Discovery Bank is a digital retail bank that offers a range of products, attracting over 1 million accounts within three years of its launch.

Discovery Services

Discovery Business Insurance is a commercial insurer that uses innovative technology and enabled solutions to comprehensively protect businesses.

What is the Discovery business insurance plan?

Discovery offers comprehensive insurance cover for businesses, providing market-leading coverage for property and accident insurance.

One of the unique features of the plan is the broadest business interruption cover, which covers business interruption following property damage, theft, damage to electronic equipment, and theft or damage to insured vehicles.

The plan also uses advanced risk assessment technology, such as drone technology to assess risk at business premises, thermal imaging to detect electrical faults, and smart glass technology to facilitate the real-time collection of risk information. Additionally, online tools are made available for businesses to self-assess their risks.

Comprehensive business motor vehicle insurance

For businesses that rely on commercial vehicles, Discovery offers comprehensive commercial motor vehicle insurance with unique rewards and features.

The online fleet portal allows businesses to track their vehicles in real time, and the rewards for good driving can help reduce premiums by up to 30%. The write-off accelerator is another unique feature that allows businesses to write off their vehicle at a lower damage level of 40% or 50%.

What additional coverage does Discovery offer?

Discovery has expansive cover that also caters to the unique risks of the 21st century, including cyber risks, reputational risk, and social media liability.

Cyber insurance covers businesses or third parties following the loss due to a cyber-attack, and through their partnership with AVeS Cyber Security, they offer cyber risk assessment and management solutions at discounted rates.

They also offer crisis and reputation management cover which makes provision in case of a crisis that jeopardizes the reputation of a business, with basic cover of R50 000 automatically included at no additional cost. 

Discovery – Business insurance

  • Product Business Insurance
  • Shared-value Insurance
    They operate on a shared-value insurance model, aiming to provide you with better health and value, superior actuarial dynamics for the insurer, and contribute to a healthier society.
  • Tailored Insurance
    They leverage tools like drone technology, thermal imaging, and smart glass technology for risk assessment enabling them to provide comprehensive and tailored insurance solutions.
  • 24/7 Assistance
    They offer clear information, streamline processes, and ensure real human connections with customers. Discovery also offers access to a global network of business services and provides support during claims with dedicated employees available 24/7.

Benefits of Discovery

  • Comprehensive coverage for various risks, including property, accident, commercial motor vehicles, cyber risks, and reputational risks. 
  • Tailored to meet the specific needs of businesses, providing flexibility and adaptability as businesses evolve. They understand the unique risks of the 21st century and offer specialised coverage options like cyber insurance and crisis and reputation management coverage.
  • Access to a global network of business services through partnerships, providing businesses with valuable expertise and support. They assist in risk management, claim management, and provide reputational risk management services and remote IT assistance following a cyber incident.
  • A smooth and efficient claims process with dedicated employees managing claims and providing support 24/7. They have streamlined online tools and responsive claims services, ensuring quick and efficient responses to claims.

Business insurance tailored to your changing needs

The application process for business insurance at Discovery is straightforward and easy to complete.

How to apply for your business insurance at Discovery?

To apply for business insurance at Discovery, you can visit their website and fill out an online application form. It will require you to provide basic information about your business, such as the type of industry you operate in, the size of your business, and the risks you face.

You’ll also need to provide details about the specific insurance products you are interested in, such as property insurance, commercial motor vehicle insurance, and cyber insurance.

Once you’ve submitted your application, Discovery's team will assess your risk profile and provide you with a customised insurance solution that meets the specific needs of your business.

If you have any questions about the application process or the insurance products on offer, you can contact Discovery's customer service team, who will be happy to assist you. By taking the time to provide accurate information about your business and its risks, you can ensure that you get the right level of coverage to protect your business from unexpected events.

What are the benefits of having business insurance at Discovery?

Discovery's Business Insurance Plan offers a comprehensive suite of benefits that can give business owners peace of mind. The plan provides access to a global network of business services through its partnership with Endeavor, allowing businesses to tap into a wealth of expertise and support.

In the event of a claim, customers can rely on 24/7 access to a dedicated employee who will manage their claim and ensure a smooth and efficient process.  Additionally, Discovery's 24/7 claims services ensure that customers can file a claim at any time, with quick and efficient responses from the team.

Furthermore, Discovery offers 24/7 access to reputational risk management services and remote IT assistance following a cyber incident, ensuring that businesses are well-equipped to handle any unexpected events.

How can you claim your business insurance at Discovery?

You can claim your business insurance at Discovery when you experience a loss or damage that is covered by your policy. The specific circumstances under which you can make a claim will depend on the type of policy you have and the coverage options you selected.

Generally, you should report any loss or damage to your insurance company as soon as possible after it occurs. This can typically be done online, by phone, or through your insurance broker.

Discovery offers 24/7 claims services, so you can report a claim at any time. Once you've reported your claim, a claims consultant will be assigned to your case and will guide you through the claims process. They’ll help you provide the necessary documentation and information to support your claim and will work with you to ensure that you receive the benefits you are entitled to under your policy.

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Discovery is a trusted & reliable provider of business insurance

In our review, we found Discovery to be a company licensed to provide business insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ Discovery is a registered and licensed insurance provider in South Africa: FSP 46336

Discovery Contact

Physical Address

  • 1 Discovery Pl, Sandhurst, Sandton Johannesburg Gauteng 2196 South Africa
  • Get Directions

Opening Hours

  • Monday 08:00 – 17:00
  • Tuesday 08:00 – 17:00
  • Wednesday 08:00 – 17:00
  • Thursday 08:00 – 17:00
  • Friday 08:00 – 17:00
  • Saturday 09:00 – 14:00
  • Sunday 09:00 – 14:00