Rating based on 12 reviews

RCS

Updated
  • R100,000 Funeral Cover
  • Affordable Premiums
  • Quick Online Application
RCS  homepage
Author RCS . Screenshot of RCS website.
[Accessed July 11, 2023]

About RCS

RCS, an established financial services provider in South Africa, offers a range of innovative insurance products to protect consumers against unexpected events.

With a focus on customer-centric solutions, RCS has built a reputation for delivering excellent value and service to its clients.

Benefits of choosing RCS as your insurer 

  • Access to a comprehensive range of affordable insurance products tailored to your needs
  • Quick and easy application process with minimal paperwork
  • Flexible payment options that suit your budget
  • 24/7 customer service and support
  • Fast claims processing and payment
  • Online policy management and account access

RCS is owned by the Foschini Group

RCS was established in 1999 by the Foschini Group, a leading retailer. The company initially focused on providing credit to customers of the Foschini Group but has since expanded its product offerings to include insurance, personal loans, and rewards programs. 

Insurance solutions from RCS 

RCS offers a range of insurance products designed to provide financial protection and peace of mind to its customers.

  • Funeral Plans - a comprehensive range of funeral cover options to suit different budgets and needs
  • Personal Accident Cover - protection against accidental injury and disability
  • Credit Life Insurance - protection against default on loans and credit products
  • Critical Illness Plan - pays out R20k upon diagnosis of cancer, stroke or heart attack

Beyond Insurance - RCS's Corporate Social Investment Initiatives

RCS is committed to making a positive impact in the communities it serves. The company's Corporate Social Investment (CSI) initiatives focus on education, youth development, and poverty alleviation.

Non-profit organisations that RCS support

  • The Smile Foundation - provides free corrective facial surgery to children in need
  • The Foschini Group Foundation - supporting education and skills development programs in disadvantaged communities
  • The Youth Employment Service (YES) - providing job opportunities and training to young people to improve their employability

They’re committed to sustainability and reducing its impact on the environment. The company has implemented various initiatives to reduce its carbon footprint, including:

  • Paperless processes and online policy management to reduce paper waste
  • Energy-efficient lighting and equipment in its offices
  • Promoting eco-friendly transportation options for its employees, such as cycling or public transport
  • Participating in recycling programs to reduce waste

RCS Services

RCS, a leading financial services provider in South Africa, offers a range of innovative insurance products to protect consumers against unexpected events, including their comprehensive funeral plan.

Different benefit levels to suit your pocket

  • Level 1: R20,000
  • Level 2: R30,000
  • Level 3: R50,000
  • Level 4: R75,000
  • Level 5: R100,000

Features of RCS funeral plan

Cover for the main member, spouse, up to 5 children, and up to 6 extended family members.

Waiting periods apply to the main member and spouse for natural and unnatural deaths. The natural death waiting period is 6 months, and the unnatural death waiting period (suicide) is 12 months.

The cover is underwritten and provided by Guardrisk Life Limited, an authorised financial services provider and licensed life insurer. The policy wording can be accessed to read the terms and conditions.

Understanding the funeral plan coverage

  • A cash payout to your beneficiaries to cover the costs of your funeral and related expenses.
  • Cover for transportation of the deceased, including the cost of the coffin, and grave digging.
  • Access to RCS Family Support Benefit that provides additional support to your family during this difficult time. 

Here are some of the benefits of choosing the RCS funeral plan

  • Easy application process with minimal paperwork.
  • Flexible payment options that suit your budget.
  • Comprehensive cover for the main member, spouse, and extended family members.
  • Online policy management and account access.
  • 24/7 customer service and support.
  • Fast claims processing and payment.

The RCS funeral plan commenced in July 2022, and it is a relatively new product in the market. The funeral policy covers a wide range of people, including the main member, spouse, children, and extended family members.

The benefit levels range from R20,000 to R100,000, with the flexibility to add more family members at an additional premium.

Customer service is a top priority

The company has invested heavily in technology to ensure that its customers can access its products and services easily and quickly. RCS also offers 24/7 customer support via phone, email, or live chat, making it easy for customers to get the help they need, when they need it.

Their commitment to innovation and customer service has enabled them to grow into a major player in the South African financial services sector.

RCS – Funeral cover

  • Product Funeral Cover
  • Insurance Options
    A wide range of innovative insurance products tailored to meet your specific needs including funeral plans, personal accident cover, credit life insurance, and critical illness plans.
  • 24/7 Customer Service
    They prioritise customer satisfaction by providing quick and easy application processes with minimal paperwork. They offer flexible payment options that suit different budgets and provide 24/7 customer service and support to address any inquiries or concerns.

Benefits of RCS

  • You benefit from comprehensive coverage for various unexpected events like funeral cover, personal accident protection, credit life insurance, or critical illness plans.
  • In the event of a claim, you can expect efficient claims processing and prompt payment. 
  • You can easily manage your policies, view policy details, make payments, and access important documents through a secure online platform.
  • Their knowledgeable and friendly customer service representatives are available 24/7 to assist with any inquiries or concerns.

Applying for RCS funeral insurance is a simple and easy process

Here's what you need to know about applying for RCS Funeral Insurance:

  • You can apply online, by phone, or in person at a branch
  • You must be between the ages of 18 and 74 to apply
  • You must be a South African citizen or permanent resident
  • You must have a valid South African ID or passport
  • You must have a bank account

To apply for RCS Funeral Insurance, you'll need the following documents:

  • Your ID or passport
  • Proof of residence
  • Proof of income
  • Your bank details

Applying for RCS Funeral Insurance online is quick and easy

To apply for a product on the RCS website, you’ll need to follow a few simple steps. Firstly, you will need to visit the RCS website and navigate to the product you wish to apply for. Once you’ve selected the product, you’ll be required to fill out an online application form.

This form will ask for personal details, contact information, and other relevant information that may be necessary for your application. After submitting your application and documents, you’ll need to wait for the processing period to be completed. During this time, your application will be assessed and you’ll be notified of the outcome of your application.

Making a claim with RCS

In the event of a claim, RCS is committed to providing a quick and hassle-free claims process.

  1. Notify RCS of the claim as soon as possible
  2. Provide all the necessary documentation
  3. Wait for your claim to be processed
  4. Receive your payout

RCS Funeral Insurance is a provider that cares about you and your loved ones. With their affordable premiums, comprehensive cover, and excellent customer service, you can rest assured that you'll be well taken care of. Whether you're applying online or in person, their application process is quick and easy, and their claims process is hassle-free.

man holding thumbs up

RCS is a trusted & reliable provider of funeral cover

In our review, we found RCS to be a company licensed to provide funeral cover products and services, and is regulated under the Financial Sector Conduct Authority.

✅ RCS is a registered and licensed insurance provider in South Africa: FSP76

RCS Contact

Contact Number

E-Mail

  • not available

Website

Physical Address

  • Liberty Grande Building, Voortrekker Rd & Jakes Gerwel Dr, Townsend Estate Cape Town Western Cape 7460 South Africa
  • Get Directions

Postal Address

  • PO Box 111, Goodwood, Cape Town, 7459, South Africa

Opening Hours

  • Monday 08:30 – 16:30
  • Tuesday 08:30 – 16:30
  • Wednesday 08:30 – 16:30
  • Thursday 08:30 – 16:30
  • Friday 08:30 – 16:00
  • Saturday – Closed
  • Sunday – Closed